Contact Center Quality Assurance Auditor jobs in Saint Cloud, MN

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor
  • Dura Supreme LLC
  • Howard, MN FULL_TIME
  • Description

    The Quality Assurance Auditor/Quality Control Inspector is responsible for performing daily audits throughout the plant, incoming inspection and the primary backup for Quality Control Line Inspectors when needed.

    This is a production role that has a schedule of Monday - Friday 6am - 4:30pm 


    Quality Assurance Duties

    • Performs Incoming Inspection of material to the warehouse.
    • Performs random inspections of Processes, Work Instructions and Station Inspections.
    • Performs audits of flagged jobs prior to assembly.
    • Fills in for Quality Control Line Inspectors.
    • Assists in inspection of Warranty items when needed.
    • Assists in FLOAT Focus items.
    • Consults with Quality Control Manager on questionable Quality Standards.
    • Participates and contributes to a Work Team environment and follow Quality Control checks.
    • Meets with Quality Manager to discuss findings/concerns of daily audits.
    • Follows all Safety Rules and contributes to a safe work environment.
    • Other Duties as assigned.

    Line Inspector Duties and Responsibilities

    • Verifies job orders and sketches to door style, specie, and color, finish end specie and color, door hinge, drawer guide and drawer box.
    • Verifies quality level with color match by comparing with master on style line, color consistency, touch up procedure accuracy, drawers, door profiles and edges, and face frame’s finished end stiles.
    • Checks cabinet accessories, doors and drawers for completeness, adjustments, Quality Standards and size.
    • Checks cabinet construction for quality standards including mismatches with end panels and frames, interior gaps, number and placement of rub blocks, corner blocks, bumpers, color blocks, touch-up kits and hinge doors.
    • Handles product carefully preventing dents, scratches, or damage.


    Requirements

    Required Education, Training or Experience

    • High School education or up to one month related experience or training, or equivalent combination of education and experience preferred 
    • At least 1 year of experience with Dura Supreme Quality Standards.

    Knowledge, Skills, and Abilities

    • Able to read job orders and sketches
    • Able to read a tape measure in standard and metric
    • Good understanding of Finish – related to Paint and Stain


    Why Dura Supreme?

    Company offers Full Benefits

    Paid Holidays

    Paid Vacation (2 weeks)

    401k match

    Company Profit share bonus

    Paid time and a half overtime!

    Employee Discounts

    You can listen to your own music on the production floors!

     Equal Opportunity Employer
  • 24 Days Ago

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Quality Assurance Manager
  • Transparent Search Group
  • Willmar, MN FULL_TIME
  • Quality Assurance Manager $80,000 - $110,000 Annually Overview: Join our dynamic team in Willmar as a Quality Assurance Manager, where you'll play a pivotal role in upholding product safety and qualit...
  • 10 Days Ago

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Quality Assurance Manager - Towmaster
  • Monroe Truck Equipment
  • Litchfield, MN FULL_TIME
  • SCOPE OF POSITION: As the Quality Assurance Manager for Towmaster, you are responsible for creating and overseeing quality systems and processes that allow for the inspection, analysis, and corrective...
  • 11 Days Ago

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Quality Assurance Technician I
  • SunOpta
  • Alexandria, MN FULL_TIME
  • SunOpta Overview: SunOpta Inc. is a leader in the plant-based foods and beverages, fruit-based foods and beverages, and organic ingredient sourcing industries. SunOpta is focused on sustainability and...
  • 12 Days Ago

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Quality Assurance Inspector
  • Advanced Interconnect Technologies
  • Saint Cloud, MN FULL_TIME
  • We are looking for a responsible Quality Inspector to check the quality of all incoming and outgoing material and products as well as production procedures. You will be a firm advocate of quality in o...
  • 13 Days Ago

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Quality Assurance Investigator
  • DIVINE HOUSE INC
  • Willmar, MN FULL_TIME
  • Divine House, Inc. Quality Assurance Investigator The Investigator position serves as a key and collaborative member of a team that protects the individual’s we serve health, safety, welfare and right...
  • 1 Day Ago

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0 Contact Center Quality Assurance Auditor jobs found in Saint Cloud, MN area

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Corporate Risk and Safety Manager
  • Coldspring
  • Cold Spring, MN
  • ABOUT US: Who we are: For over 120 years, Coldspring has been recognized as one of the world's leading quarriers and fab...
  • 4/18/2024 12:00:00 AM

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Construction Coordinator
  • Stantec
  • Saint Cloud, MN
  • Construction Coordinator - ( 24000160 ) Description Strong communities don't just happen-they're built. They're creative...
  • 4/18/2024 12:00:00 AM

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PRODUCTION PLANNING SUPPORT COORDINATOR
  • Hiring Now!
  • Cold Spring, MN
  • POSITION SUMMARY: The Production Planning Support Coordinator provides a wide variety of general administrative support ...
  • 4/18/2024 12:00:00 AM

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Quality Inspector
  • Polaris, Inc.
  • Monticello, MN
  • At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challe...
  • 4/16/2024 12:00:00 AM

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Corporate Risk and Safety Manager
  • Coldspring
  • Cold Spring, MN
  • ABOUT US: Who we are: For over 120 years, Coldspring has been recognized as one of the world's leading quarriers and fab...
  • 4/16/2024 12:00:00 AM

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CMA/X-Ray Operator | Clearwater Clinic
  • CentraCare Health System
  • Clearwater, MN
  • $2,000 Hiring bonus! 80 hours every 2 weeks | Day shift working between Monday 7AM-7PM; Tuesday - Friday 7:30AM - 5:15PM...
  • 4/15/2024 12:00:00 AM

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Controller
  • U.M.C., Inc.
  • Monticello, MN
  • Ultra Machining Company (UMC) is a manufacturer of precision machined parts and assemblies, primarily for customers in t...
  • 4/15/2024 12:00:00 AM

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Associate Technician (2nd Shift)
  • EssilorLuxottica
  • Sauk Rapids, MN
  • Requisition ID: 838457 Position:Full-Time We are EssilorLuxottica, a global leader in the design, manufacture and distri...
  • 4/14/2024 12:00:00 AM

St. Cloud is a city in the U.S. state of Minnesota and the largest population center in the state's central region. Its population is 67,984 according to the 2017 US census estimates, making it Minnesota's tenth largest city. St. Cloud is the county seat of Stearns County and was named after the city of Saint-Cloud, France (in Île-de-France, near Paris), which was named after the 6th-century French monk Clodoald. Though mostly in Stearns County, St. Cloud also extends into Benton and Sherburne counties, and straddles the Mississippi River. It is the center of a small, contiguous urban area tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$46,990 to $59,758
Saint Cloud, Minnesota area prices
were up 1.3% from a year ago