Contact Center Quality Assurance Auditor jobs in Saint Louis, MO

The Illinois Center for Autism is seeking a full time Quality Assurance Officer

Minimum Requirements include:

• Bachelor’s Degree in Business Administration, Information Technology, Quality Control or a related field.
• Two years’ experience in data or quality management preferred.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Manage Quality Assurance compliance data: create and review reports, analyze trends in meeting Quality Assurance standards, and share results with leadership.
• Knowledge of quality assurance methods and tools.
• Accurately entering and updating data into our systems following established guidelines and procedures.
• Accurately conduct quality checks to ensure data integrity and consistency.
• Maintaining confidentiality and security of sensitive information.
• Strong written and verbal skills, time management, organizational, and analytical skills.

The annual salary for this positon is $48,680.