Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Job Description: Quality Engineer
Position: Quality Engineer
Location: Sarasota, FL
Employment Type: Full-Time
Summary:
As a Quality Engineer at our PCBA Contract Manufacturing facility, you will be responsible for ensuring the highest level of product quality and process improvement. Working closely with the General Manager, Quality Manager, and production personnel, you will drive continuous improvement initiatives, implement quality control procedures, support internal and external audits, and contribute to the success of our manufacturing operations.
Responsibilities:
Requirements:
9001, IPC-A-610, J-STD-001, IPC-A-600, etc.).
Job Type: Full-time
Pay: $36,217.72 - $60,000.00 per year
Benefits:
Experience level:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Clear All
0 Contact Center Quality Assurance Auditor jobs found in Sarasota, FL area