Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
JOB TITLE – QUALITY ASSURANCE MANAGER – AUDIT (6 MONTH CONTRACT)
The role of the Quality Assurance Manager (Audit) is to support the Senior Manager in ensuring that that BAP US Inc. is compliant with cGMP, GDP, FDA, EU and ICH regulatory requirements concerning comparator sourcing, secondary packaging & labelling, release, storage and distribution of medicinal products. The role will be responsible for supporting BAP in conducting its external audits, particularly with suppliers and regulatory bodies.
RESPONSIBILITIES
QUALIFICATIONS
BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect.
We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients.
BAP Pharma – Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today!
Job Type: Full-time
Salary: From $90,000.00 per year
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Work Location: In person
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0 Contact Center Quality Assurance Auditor jobs found in Somerset, NJ area