Contact Center Quality Assurance Auditor jobs in Somerset, NJ

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Manager (Audit)
  • BAP Pharma Ltd
  • Somerset, NJ FULL_TIME
  • JOB TITLE – QUALITY ASSURANCE MANAGER – AUDIT (6 MONTH CONTRACT)

    The role of the Quality Assurance Manager (Audit) is to support the Senior Manager in ensuring that that BAP US Inc. is compliant with cGMP, GDP, FDA, EU and ICH regulatory requirements concerning comparator sourcing, secondary packaging & labelling, release, storage and distribution of medicinal products. The role will be responsible for supporting BAP in conducting its external audits, particularly with suppliers and regulatory bodies.

    RESPONSIBILITIES

    • Responsible for supplier and customer qualification prior to sourcing or supplying. Perform on-site audit of suppliers as part of the supplier qualification process where necessary.
    • The postholder must have solid experience in hosting/performing external audits.
    • Liaise with suppliers and co-ordinate audit schedules.
    • Generate audit agenda, maintain schedule with updates as required.
    • Perform supplier audits to ensure compliance with regulatory and industry standards.
    • Generate audit reports.
    • Manage post-audit activities and follow-ups on any necessary CAPA.
    • Conduct Self Inspections.

    QUALIFICATIONS

    • Auditing Certification (i.e., ASQ)
    • Minimum five years' experience as a quality auditor in the pharmaceutical industry.
    • In-depth knowledge of cGMPs / GDPs regulatory/ industry standards (21CFR part 11, 21CFR part 211, 21CFR part 210, ISO 9001).
    • Excellent communication, organization, and attention to detail skills.

    BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect.

    We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients.

    BAP Pharma – Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today!

    Job Type: Full-time

    Salary: From $90,000.00 per year

    Benefits:

    • Work from home

    Schedule:

    • Day shift
    • Monday to Friday
    • No weekends

    Experience:

    • Quality Assurance: 5 years (Required)
    • External Audit: 1 year (Required)

    Ability to Commute:

    • Somerset, NJ 08873 (Preferred)

    Work Location: In person

  • 18 Days Ago

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Quality Assurance Supervisor
  • drom fragrances GmbH & Co. KG
  • Budd Lake, NJ FULL_TIME
  • Discover Givaudan Business solutions In Buenos Aires Learn from Quentin what it takes to become a Perfumer Access the film Discover Givaudan Business Solutions in Budapest. View our office Givaudan is...
  • 20 Days Ago

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Quality Assurance Manager
  • drom fragrances GmbH & Co. KG
  • Budd Lake, NJ FULL_TIME
  • Discover Givaudan Business solutions In Buenos Aires Learn from Quentin what it takes to become a Perfumer Access the film Discover Givaudan Business Solutions in Budapest. View our office Givaudan is...
  • 20 Days Ago

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Quality Assurance Specialist
  • Advocate Aurora Health
  • Raritan, NJ FULL_TIME
  • Johnson & Johnson Family of CompaniesTitle: Quality Assurance Specialist Location: Raritan, NJDuration: 1 yearBenefits on offer for this contract position: Health Insurance, Life insurance, 401K and V...
  • Just Posted

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Quality Assurance Inspector
  • Paragon Staffing, LLC
  • Bound Brook, NJ FULL_TIME
  • Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, contract, or permanent positions.Quality Assurance Technician is able to provide...
  • Just Posted

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Director of Quality Assurance
  • Allies, Inc.
  • Somerset, NJ FULL_TIME
  • Director of Quality Assurance J ob Location: Travels to program locations throughout Middlesex, Somerset and Union counties and to the Administration building in Hamilton, NJ (Mercer County) Position ...
  • Just Posted

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0 Contact Center Quality Assurance Auditor jobs found in Somerset, NJ area

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Quality Control Inspector
  • The Fountain Group
  • Princeton, NJ
  • The Fountain Group is currently seeking an Quality Control Inspector for a prominent client of ours. This position is lo...
  • 4/24/2024 12:00:00 AM

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QUALITY CONTROL INSPECTOR
  • Leading Machining Manufacturer
  • College Point, NY
  • Job Description Job Description Inspect, test, or measure materials or products being produced Performing and Approving ...
  • 4/23/2024 12:00:00 AM

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Quality Control Inspector
  • Insight Global
  • Parsippany, NJ
  • Must-haves Ability to pass a vision test. GMP experience Ability to visually discern product specifications across multi...
  • 4/22/2024 12:00:00 AM

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Quality Control Inspector
  • GForce Life Sciences
  • Princeton, NJ
  • Quality Control Inspector – on-site in Princeton, NJ Term & Start 6-month contract starting 5/13/24 with possibility to ...
  • 4/22/2024 12:00:00 AM

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Mechanical Quality Control Inspector
  • Synerfac
  • Mountainside, NJ
  • Details: Work for a growing Northern New Jersey area high-tech manufacturing company Summary - Mechanical QC Inspector R...
  • 4/21/2024 12:00:00 AM

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Quality Control Inspector
  • Paragon Staffing, LLC
  • Edison, NJ
  • Paragon Staffing, LLC is a company that specializes in connecting job seekers with employers who are seeking temporary, ...
  • 4/20/2024 12:00:00 AM

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Quality Control Inspector
  • Insight Global
  • Parsippany, NJ
  • Must-haves Ability to pass a vision test. GMP experience Ability to visually discern product specifications across multi...
  • 4/20/2024 12:00:00 AM

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Manufacture Quality Control Inspector
  • Komline-Sanderson
  • Peapack, NJ
  • Job Description Job Description Position: QUALITY CONTROL INSPECTOR at KOMLINE-SANDERSON CORPORATION (Peapack, NJ) Compa...
  • 4/20/2024 12:00:00 AM

Somerset is an unincorporated community and census-designated place (CDP) located within Franklin Township, in Somerset County, New Jersey, United States. As of the 2010 United States Census, the CDP's population was 22,083. Somerset housed one of the first Marconi Wireless Stations in the United States. According to the United States Census Bureau, the CDP had a total area of 6.444 square miles (16.692 km2), including 6.327 square miles (16.388 km2) of land and 0.117 square miles (0.304 km2) of water (1.82%)....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$53,567 to $68,121
Somerset, New Jersey area prices
were up 1.5% from a year ago