Contact Center Quality Assurance Auditor jobs in South Bend, IN

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor
  • Tri-Pac Inc
  • South Bend, IN FULL_TIME
  •                                                 Quality Assurance Auditor

    Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Quality Assurance Auditor for immediate addition to our fast growing team. 

    Job Description:

    The Quality Assurance Auditor will perform quality control checks per specifications, identify non-conforming products and perform root cause analysis.

    Responsibilities:

    • Review of production line parameters and performance for adherence to Company Standard Operating Procedures, Quality Guidelines and Facility Procedures
    • Testing samples for physical adherence to Quality Specifications for Finished Product
    • Pull and identify product samples for the internal lab, retain, and external customers
    • Responsible for work area cleanliness and organization
    • Instrument Calibration Verification
    • Ability to follow detailed instructions
    • Must be flexible to work 8-10 hour days
    • Able to lift a minimum of 30 lbs
    • Ability to climb stairs/ladder
    • Ability to work in a Cleanroom environment and lab
    • Must have good communication skills, both verbal and written
    • Able to work safely, carefully and follow strict guidelines
    • Detail oriented
    • Other duties as assigned

    Education and/or Experience:

    • Education: High School or higher, excellent mathematics and problems solving skills preferred
    • 2-3 years hands-on experience with quality systems and checks
    • Microsoft (Word/Excel) skills
    • Math skills

    Benefits

    Competitive Salary/ Pay & Packages, Vacations, Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training. Work where you are HAPPY! Tri-Pac, Inc. also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

    www.tri-pac.us

    Thank you for your interest and consideration of a career with Tri-Pac, Inc.

    Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer

    To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

    COVID-19 considerations:
    All employees are mandated to wear masks while in any of the facilities. All employees are mandated to wear face shields, booties, hair nets and other PPE as required.

  • 1 Month Ago

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Contact Center Specialist
  • CU*Answers
  • Grand Rapids, MI FULL_TIME
  • DescriptionPOSITION SUMMARYThe Contact Center Specialist has multi-faceted opportunities including, but not limited to, member support when new credit unions join on to our platform, contacting other ...
  • 22 Days Ago

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Contact Center Floor Supervisor
  • Four Winds Casinos
  • New Buffalo, MI FULL_TIME
  • SUMMARY: Responsible for assisting in the operation of the casino’s Contact Center on an assisgned shift in accordance with established policies, procedures, budgets and specifications. Oversees the o...
  • 1 Month Ago

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Director of Contact Center Operations
  • GT Independence
  • Mishawaka, IN FULL_TIME
  • Work for a company where you make a difference in people's lives every day!At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn...
  • 1 Month Ago

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Bilingual Contact Center Support Specialist
  • GT Independence
  • South Bend, IN FULL_TIME
  • Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to lear...
  • 22 Days Ago

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Quality Assurance Specialist
  • Spectronrx
  • South Bend, IN FULL_TIME
  • QA Specialist Quality Assurance SpecialistWe are looking for a detail-oriented Quality Assurance Specialist to assist the Site QA and Corporate QA in the site’s quality assurance activities. To be suc...
  • 18 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in South Bend, IN area

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1st Shift Quality Inspector
  • Lippert
  • Goshen, IN
  • Overview: Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customize...
  • 4/26/2024 12:00:00 AM

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Assistant Quality Assurance Manager
  • Hiring Now!
  • Elkhart, IN
  • Assistant Quality Assurance Manager | Utilimaster | Bristol, IN Regular Employee | Salary Non-Exempt Who we are At The S...
  • 4/26/2024 12:00:00 AM

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RV Technician
  • Fun Town RV
  • Elkhart, IN
  • Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and ...
  • 4/25/2024 12:00:00 AM

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Quality Manager
  • Mar Co Packaging Inc
  • Benton Harbor, MI
  • MAR-CO Packaging has been a leader in manufacturing pressure sensitive adhesive and flexible food packaging for over 30 ...
  • 4/25/2024 12:00:00 AM

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Supplier Quality Engineer
  • Sullair, LLC
  • Michigan City, IN
  • Job Description Summary of the position: Looking for an enthusiastic self-motivated Supplier Quality Engineer who thrive...
  • 4/25/2024 12:00:00 AM

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Construction Field Supervisor
  • HRP Construction Inc.
  • South Bend, IN
  • Job Description Job Description HRP Construction Inc. is seeking a Field Supervisor (Foreman) to join our team where you...
  • 4/25/2024 12:00:00 AM

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Manager, Quality
  • Dynamic Metals LLC
  • Elkhart, IN
  • Job Description Job Description OBJECTIVE/JOB PURPOSE: Develop, maintain, and support the quality management system and ...
  • 4/24/2024 12:00:00 AM

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Director of Quality
  • Lippert Components
  • Goshen, IN
  • Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized...
  • 4/23/2024 12:00:00 AM

South Bend is a city in and the county seat of St. Joseph County, Indiana, United States, on the St. Joseph River near its southernmost bend, from which it derives its name. As of the 2010 census, the city had a total of 101,168 residents; its Metropolitan Statistical Area had a population of 318,586 and Combined Statistical Area of 721,296. It is the fourth-largest city in Indiana, serving as the economic and cultural hub of Northern Indiana. The highly ranked University of Notre Dame is located just to the north in unincorporated Notre Dame, Indiana and is an integral contributor to the reg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,750 to $56,909
South Bend, Indiana area prices
were up 1.3% from a year ago