Contact Center Quality Assurance Auditor jobs in Spartanburg, SC

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Quality Assurance Auditor jobs

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PT Quality Assurance Associate
  • Food Lion
  • Roebuck, SC FULL_TIME
  • Address: USA-SC-Roebuck-4825 Hwy 221, Po Box 177
    Store Code: Store 02641 Grocery (7235725)

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

    PRIMARY PURPOSE

    Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

    DUTIES AND RESPONSIBILITIES

    • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
    • Courteous and helpful to other associates
    • Sweep and clean floors on nights with no scheduled vendor services
    • Weekly cleaning of Produce, Market and Deli Departments
    • Clean and organize the store mop room
    • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
    • Follow QA daily check list and sanitation standards set by Food Lion
    • Follow current Standard Practices regarding cleanup of Hazardous Waste product
    • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
    • Understand and follow Food Safety and Workplace Safety guidelines and procedures
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
    • Ensure compliance with local, state and federal regulations
    • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
    • Perform all other duties as assigned

    QUALIFICATIONS

    • High school graduate or equivalent preferred
    • Excellent interpersonal, organizational, communication and customer service skills
    • Ability and willingness to learn multiple tasks and technical requirements of the job
    • Ability to use technical information to solve problems
    • Must meet minimum age requirements to perform specific job functions
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

    PHYSICAL REQUIREMENTS

    • Ability to use computers and other communication systems required to perform job functions
    • Perform repetitive hand and arm motions
    • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
    • Pull or push up to 75 lbs. on occasion
    • Stand 100% of the time, frequently walking short distances
    • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
    • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
    • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
    • Meet established volume activity standards for the position
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
    • Have sufficient visual ability to check ID cards, checks, invoices and other written documents


    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 346734_external_USA-SC-Roebuck
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PT Quality Assurance Associate
  • Food Lion
  • Woodruff, SC FULL_TIME
  • Address: USA-SC-Woodruff-926 N Main St Store Code: Store 02680 Grocery (7236469) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. ...
  • Just Posted
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PT Quality Assurance Associate
  • Food Lion
  • Gaffney, SC FULL_TIME
  • Address: USA-SC-Gaffney-1405 E Fredrick St Store Code: Store 00063 Grocery (7205761) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 19...
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O
Quality Assurance Technician
  • OpSource Staffing
  • Laurens, SC FULL_TIME
  • OpSource has partnered with a manufacturing company in Laurens, SC. Starting pay: $18 a hour. 2nd shift: 3PM to 11PM- Overtime as needed. The Quality Tech will be measuring and testing aluminum parts ...
  • Just Posted
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Quality Assurance Tech
  • OpSource Staffing
  • Laurens, SC FULL_TIME
  • OpSource has partnered with a manufacturing company in Laurens, SC. Starting pay: $18 a hour. 3rd Shift: 11PM-7AM- Overtime as needed. The Quality Tech will be measuring and testing aluminum parts to ...
  • 27 Days Ago
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Quality Assurance Manager
  • Trelleborg Industrial Solutions - Engineered...
  • Rutherfordton, NC FULL_TIME
  • Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engine...
  • 30 Days Ago
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0 Contact Center Quality Assurance Auditor jobs found in Spartanburg, SC area

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Quality Inspectors
  • Contingent Resource Solutions, LLC
  • Greenville, SC
  • Quality inspectors needed for positions with an established company. Ideal candidates for these positions will have prev...
  • 4/18/2024 12:00:00 AM
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Senior Geosynthetics Installation Quality Assurance Inspector
  • Bunnell-Lammons Engineering, Inc
  • Greenville, SC
  • Senior Geosynthetics Installation Quality Assurance Inspector Work location - Field Reporting Location - Greenville, Sou...
  • 4/18/2024 12:00:00 AM
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Mechanical/Rotating Equipment/Certified Welding Inspector - Contract
  • SGS
  • Greenville, SC
  • Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as...
  • 4/18/2024 12:00:00 AM
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Receiving Inspector 1
  • OMRON
  • Greer, SC
  • External Description Work at OMRON! Omron is a leading global manufacturer of industrial automation products focused on ...
  • 4/17/2024 12:00:00 AM
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Director of Quality and Sanitation
  • Champion Foods LLC
  • Gaffney, SC
  • Quality & Sanitation Director Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents t...
  • 4/17/2024 12:00:00 AM
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Welders / QC Inspectors - 1st & 2nd shift - $20/hour
  • Sawyer Staffing
  • Greenville, SC
  • Job Description Job Description Experienced Welder, Quality Control Experience preferred. Starting pay is $18.00-$19.00 ...
  • 4/16/2024 12:00:00 AM
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CMM Inspector
  • Holroyd Precision Rotors Inc.
  • Spartanburg, SC
  • Job Description Job Description Job description Essential Duties & Responsibilities (Other relevant duties may apply) Cu...
  • 4/15/2024 12:00:00 AM
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Quality Control Assistant Manager (Automotive Manufacturing)
  • CEF Solutions Inc
  • Greer, SC
  • COMPANY DESCRIPTION: CEF Solutions Inc. provides Global Staffing Services and Consulting, Business Process Outsourcing (...
  • 4/14/2024 12:00:00 AM
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About Spartanburg, South Carolina

Spartanburg is the most populous city in and the seat of Spartanburg County, South Carolina, United States, and the 12th-largest city by population in the state. The city of Spartanburg has a municipal population of 37,013, and Spartanburg County has an urban population of 180,786 as of the 2010 census. The Spartanburg Metropolitan Statistical Area, including Spartanburg and Union counties, had a population of 317,057 as of the 2010-2014 American Community Survey 5-Year Estimates. Spartanburg is the second-largest city in the greater Greenville–Spartanburg–Anderson Combined Statistical Area, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,798 to $56,970
Spartanburg, South Carolina area prices
were up 1.5% from a year ago
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