Contact Center Quality Assurance Auditor jobs in Tallahassee, FL

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

O
Quality Assurance Supervisor (New Center)
  • Octapharma Plasma, Inc.
  • Valdosta, GA FULL_TIME
  • Requisition Number20-2167
    Post Date6/19/2020
    TitleQuality Assurance Supervisor (New Center)
    CityValdosta
    StateGA
    Position Typefull-time
    Description
    How to Maximize

    your opportunity to do rewarding work,

    your future leadership potential,

    and your career growth?

    Join an industry leader.

    [Become one, too!]

    Want to be a part of something exciting? Help Octapharma Plasma open our next Donor Center! At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.

    We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world's largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

    ASSISTANT MANAGER

    This Is What You'll Do:

    • Assist the Donor Center Director in the daily operational function of the donor center and assumes managerial responsibilities in their absence
    • Ensures compliance with facility SOP's, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements
    • Performs opening and closing duties
    • Conducts monthly staff meetings and documentation
    • Hires, motivates and evaluates center personnel based on established guidelines
    • Provides leadership for employee relations through effective communication, coaching, training and development

    This Is Who You Are:

    • A natural leader who displays strong character and integrity
    • People person extending to a diverse group of individuals and demographics
    • Outgoing, personable, energetic, and enthusiastic
    • Excited to teach, learn, and advance with a growing organization
    • Self-motivated and willing to assume the initiative
    • Attentive, Organized, Multi-tasking, Problem solver
    • Professional appearance and demeanor
    Requirements

    This Is What It Takes:

    • Bachelor's degree in Biological Science or Business Administration preferred or equivalent experience
    • Three to five years of working experience in a biomedical field preferred
    • Certification as a Sr. Medical Screener, Phlebotomist and St. Processing Technician required or ability to obtain certification within six months of acquiring position
    • Proficiency with Microsoft Office Suite (Word, Excel)
    • Ability to work day and evening hours, weekends, holidays and extended shifts on a frequent basis
    • Ability to sit or stand for extended periods
    • Ability to tug, lift and pull up to thirty-five pounds
    • Required to enter an environment with a temperature for -40?C for short periods of time
    • Ability to travel by plane and/or car on occasion

    Do Satisfying Work. Earn Real Rewards and Benefits.

    We're widely known and respected for our benefits and for leadership that is supportive and hands-on.

    • Formal training
    • Outstanding plans for medical, dental, and vision insurance
    • Health savings account (HSA)
    • Tuition Reimbursement
    • Employee assistance program (EAP)
    • Wellness program
    • 401 (k) retirement plan
    • Paid time off
    • Company-paid holidays
    • Personal time

    More About Octapharma Plasma, Inc.

    With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

    Interested? Learn more online and apply now at:

    octapharmahiring.com

    And if you know someone else who'd be a great fit at Octapharma Plasma, Inc., please forward this posting along.

    INNER SATISFACTION.

    OUTSTANDING IMPACT.


     

  • 20 Days Ago

D
Quality Assurance Technician (New Center)
  • Default Board
  • Tallahassee, FL FULL_TIME
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities? We’re growing fast. [You can, too!] Want to be a part of some...
  • 10 Days Ago

J
Contact Center Representative
  • Jackson Hewitt - 3164
  • Thomasville, GA FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 19 Days Ago

J
Contact Center Representative
  • Jackson Hewitt - 3164
  • Tallahassee, FL FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 19 Days Ago

E
Contact Center Representative
  • Envision Credit Union
  • Tallahassee, FL FULL_TIME
  • DescriptionJOB SUMMARY:The primary function of this position is to assist the Credit Union in achieving its vision to become the preferred financial provider for all members. This is achieved by provi...
  • 3 Days Ago

J
Contact center representative
  • Jackson Hewitt - 3164
  • Bainbridge, GA FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Quality Assurance Auditor jobs found in Tallahassee, FL area

D
Lead Transportation Security Officer
  • Department Of Homeland Security
  • Tallahassee, FL
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

T
Group ESG Reporting Manager
  • Trustpilot Inc.
  • Tallahassee, FL
  • Were a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are w...
  • 4/22/2024 12:00:00 AM

A
Certified Inspector
  • Amerispec
  • Tallahassee, FL
  • AMERISPEC INSPECTION SERVICES IS INTERESTED IN HIRING THE NEXT GREAT HOME INSPECTORS ACROSS THE UNITED STATES!Do you hav...
  • 4/22/2024 12:00:00 AM

S
Retirement Compliance Audit Supervisor - 72002627
  • State Of Florida
  • Tallahassee, FL
  • Requisition No: 825967Agency: Management ServicesWorking Title: RETIREMENT COMPLIANCE AUDIT SUPERVISOR - 72002627Pay Pla...
  • 4/22/2024 12:00:00 AM

A
CEI Inspector Aide
  • Aecom
  • Tallahassee, FL
  • **Company Description****Work with Us. Change the World.**At AECOM, we're delivering a better world. Whether improving y...
  • 4/22/2024 12:00:00 AM

C
Insurance field inspector
  • C&E Information Services
  • Tallahassee, FL
  • Job Description Job Description We are looking for experienced inspectors to complete insurance surveys throughout the s...
  • 4/21/2024 12:00:00 AM

A
CEI Senior Inspector
  • AECOM
  • Tallahassee, FL
  • **Company Description** **At AECOM, were delivering a better world.** We believe infrastructure creates opportunity for ...
  • 4/18/2024 12:00:00 AM

H
Telecom Construction Superintendent
  • Hypower, LLC.
  • Tallahassee, FL
  • Full job description Hypower is currently seeking a Telecommunications Superintendent to join our team. The salary range...
  • 4/18/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$42,939 to $54,606
Tallahassee, Florida area prices
were up 1.5% from a year ago