Contact Center Quality Assurance Auditor jobs in Topeka, KS

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance
  • AG Growth International Inc.
  • Center, KS FULL_TIME
  • Position Title: Quality Assurance
    Department: Quality
    Location: Clay Center, KS, USA

    About AGI:

    AGI is a global food-based infrastructure company. AGI Clay Center is an agricultural industry leader specialized in engineering and manufacturing portable and stationary grain handling equipment including augers, chain and paddle conveyors, belt conveyors, loop systems, bin unloads, and custom augers.

    The Opportunity:

    This position will inspect production units in various stages of production to ensure performance with standards and conduct a walk-through inspection of all production areas to verify correct features of units in production. The Quality Assurance auditor will also complete calibration activities and all required records and reports. Maintain ISO Certification and execution of criteria.

    Responsibilities:

    • Inspects products using gauges, visual acuity, scales, etc.
    • Generates spreadsheets for data collection and completes required paperwork.
    • Reconciles final inspection documentation for shipments.
    • Understands customer specifications, codes, and standards.
    • Addresses all non-conformance quality issues on a timely basis to maintain production.
    • Addresses special requests regarding quality from customers and third-party inspectors.
    • Follow company safety rules in accordance with OSHA regulations such as: Wearing (PPE) safety shoes, goggles, ear plugs. Ensure that the area complies with all OSHA standards.
    • Follow all aspects of the company’s 5S and Preventive Maintenance programs (PM’s). Check daily to ensure that employees are following the programs, and that they are filling out the proper documentation.
    • Work with leads to handle quality issues and provide training.
    • Work individually or in teams to complete work. Lead team projects of various size.
    • Must be able to read and interpret drawings, follow routers, use simple math, and use basic hand-held measuring tools.
    • Focus on Lean Manufacturing, ISO Certification, and inventory control.
    • Safety Compliance
    • Conduct Audits and implement corrective action items per Quality process.
    • Responsible for Quality of teammates production
    • Identify department quality opportunities.

    What we are looking for:

    • High School Diploma / GED required; Associates/Technical Degree preferred.
    • Minimum: 1 plus years of experience in quality control, 1-3 Years manufacturing/production. (Or an equivalent of experience and education.)
    • ISO Certification – business policies and procedures
    • Knowledge of welding and metal fabrication processes (generally gained with manufacturing experience)
    • Ability to read and interpret mechanical drawings and blueprints.
    • 5S Awareness
    • General Manufacturing Knowledge
    • Intermediate level - Windows, Microsoft Word, and Microsoft Excel
    • Experience with ERP and training software, M2M and OHT preferred.

    AGI is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

    Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.

  • 16 Days Ago

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Quality Assurance (QA) Inspector
  • HF Rubber Machinery
  • Topeka, KS FULL_TIME
  • Description HF Rubber Machinery, Inc., a subsidiary of the HF Mixing Group, is the global leader in the manufacturing of rubber and plastic processing equipment. HFRM, based in Topeka, Kansas is looki...
  • 16 Days Ago

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Senior Quality Assurance Technician
  • Reser's Fine Foods
  • Topeka, KS FULL_TIME
  • General Summary: Oversees food safety and quality monitoring activities in food processing areas and verifies the accuracy and completeness of documentation. Inspects and documents the sanitary condit...
  • 13 Days Ago

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Quality Assurance Technician
  • Reser's Fine Foods
  • Topeka, KS FULL_TIME
  • General Summary: Monitors key process control points during production operations. Documents and reports any food safety or quality issues so that corrective actions can be taken. Benefits and Culture...
  • 1 Month Ago

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Quality Assurance Lead Person
  • Great Plains Mfg
  • Abilene, KS FULL_TIME
  • Quality Assurance Lead Person – 1st Shift - Abilene, KSGreat Plains currently has an opening for a 1st Shift Quality Assurance Lead Person at our Abilene West facility. This position works Monday thro...
  • 1 Month Ago

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Quality Assurance Intern
  • Reser's Fine Foods
  • Topeka, KS INTERN
  • Internship Dates: 6/17/24 – 8/30/24 (flexible) Dates/Hours: Monday-Friday, 7:00 a.m.-3:30 p.m. Deadline to apply is 3/10/24. Principal Duties and Responsibilities Performs process verification checks ...
  • 1 Month Ago

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0 Contact Center Quality Assurance Auditor jobs found in Topeka, KS area

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Sr Director, IT Infrastructure & Operations- Remote US
  • Situsamc
  • Topeka, KS
  • SitusAMC Sr Director, IT Infrastructure & Operations- Remote US Topeka , Kansas Apply Now SitusAMC is where the best and...
  • 4/24/2024 12:00:00 AM

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QUALITY INSPECTION TECHNICIAN
  • MCFARLANE AVIATION LLC
  • Baldwin City, KS
  • Job Description Job Description McFarlane is a rapidly growing 50+ years old aviation firm that focuses on the design an...
  • 4/24/2024 12:00:00 AM

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Quality Manager- PECNA
  • Panasonic Avionics Corporation
  • De Soto, KS
  • The Quality Manager will work together with the Operations, Product and Process development teams, resolving bugs, defec...
  • 4/23/2024 12:00:00 AM

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Engineering Technician III
  • Kansas Action For Children Inc
  • Topeka, KS
  • at Terracon Consultants, Inc. and Subsidiaries in Manhattan, Kansas, United StatesJob Description Job DescriptionGeneral...
  • 4/23/2024 12:00:00 AM

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JO-2642-Manager Quality - Pharma
  • Management Recruiters of Edison
  • Lawrence, KS
  • Our client – a growing company with multiple plants in the US, needs a Manager of Quality at their plant expanding to ma...
  • 4/22/2024 12:00:00 AM

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Night Shift RN Unit Manager 6p-6a
  • Recover-Care Healthcare
  • Topeka, KS
  • POSITION DESCRIPTION: Responsible for supporting and carrying out the administration and management of Nursing Services ...
  • 4/22/2024 12:00:00 AM

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Manager, Quality and Food Safety
  • ICL Group
  • Lawrence, KS
  • As the Quality & Food Safety Manager, you will provide necessary leadership and technical knowledge to ensure superior l...
  • 4/21/2024 12:00:00 AM

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Test Driver and Vehicle Inspector - Brunswick, GA
  • Concentrix
  • Topeka, KS
  • Job Title: Test Driver and Vehicle Inspector - Brunswick, GA Job Description This position entails port quality audits a...
  • 4/21/2024 12:00:00 AM

Topeka (/toʊˈpiːkə/; Kansa: Tó Pee Kuh) is the capital city of the U.S. state of Kansas and the seat of Shawnee County. It is situated along the Kansas River in the central part of Shawnee County, in northeast Kansas, in the Central United States. As of the 2010 census, the city population was 127,473. The Topeka Metropolitan Statistical Area, which includes Shawnee, Jackson, Jefferson, Osage, and Wabaunsee counties, had a population of 233,870 in the 2010 census. The name Topeka is a Kansa-Osage sentence that means "place where we dug potatoes", or "a good place to dig potatoes". As a plac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,083 to $56,061
Topeka, Kansas area prices
were up 1.3% from a year ago