Contact Center Quality Assurance Auditor jobs in Vincennes, IN

Job Title: Quality Assurance Technician - Floater

Pay & Hours:

Compensation:

The pay for this position is $21.21 per hour. A shift differential of $1.25 for 2nd shift and $1.75 for 3rd shift are offered. All positions are eligible for additional incentives based on business performance.

• Eligible for up to 7% quarterly bonus pay.

Shift Hours:

• 1st shift schedule is Monday - Friday, 6am - 2:30pm.
• 2nd shift schedule is Monday - Friday, 2pm - 10:30pm.
• 3rd shift schedule is Sunday - Thursday, 10pm - 6:30am.

Benefits:

• Platinum level health insurance with low premiums, deductibles, and out-of-pocket costs.
• Quarterly bonus potential of 7% of annual salary.
• Paid life insurance.
• Up to 5% 401(k) match.
• Generous PTO (paid time off).
• Paid paternity and maternity leave programs.
• Wellness programs, service awards, and company events.
• Excellent working environment and the opportunity to make a difference.

Key Requirements & Environmental Factors:

The Quality Assurance Technician plays a crucial role in ensuring the quality and safety of our dry mix bakery products. This position involves performing various tests and audits on raw materials, finished goods, and production processes to maintain regulatory compliance and uphold product quality standards.

Essential Functions:

• Conduct sensory and analytical tests on dry mix product samples to ensure compliance with quality standards.
• Determine product acceptability based on specifications, customer requirements, and food safety considerations.
• Perform line audits to verify correct packaging, labeling, codes, unit weights, and processing parameters.
• Analyze raw materials for acceptability and accurately record observations and test results.
• Utilize company software and database systems for documentation and communication purposes.
• Exercise troubleshooting and problem-solving skills to resolve quality issues and recommend rework options if necessary.
• Serve as a resource to the manufacturing team and internal stakeholders.

Position Requirements:

• Experience in quality control, preferably in a food manufacturing environment.
• Ability to lift up to 50 lbs, stand for extended periods, and work safely in a physical production environment.
• Intermediate computer skills and proficiency in math.
• Demonstrated initiative, self-direction, and problem-solving abilities.

Physical Demands and Work Environment:

This role involves various physical demands, including lifting heavy objects, standing on concrete surfaces, and using tools and equipment. Employees must adhere to safety protocols and food quality standards while working in a dynamic environment.

Attendance:

Consistent attendance is essential, including reporting to scheduled shifts and working overtime or alternative shifts as needed.

Quality:

Employees must ensure food quality standards are met and produce quality work that aligns with company values and culture.

Safety/Legal:

Adherence to food safety standards and compliance with safety protocols to ensure the well-being of all employees, vendors, and visitors.

Note:

This job description outlines primary duties and qualifications but does not limit the scope of work. Employees are expected to offer their services as necessary to ensure the success of the company.

Apply now to join our team and contribute to the quality and safety of our products!

Krusteaz is an equal opportunity employer committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We are dedicated to promoting a culture of respect, dignity, and fairness for all employees. We actively seek to attract, develop, and retain talented individuals from diverse backgrounds, fostering an environment where everyone can thrive. All employment decisions are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations to individuals with disabilities and ensuring equal access to employment opportunities. If you require assistance or accommodation during the application process, please contact us.