Contact Center Quality Manager jobs in Alamogordo, NM
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Manager jobs
- Tin Key Logistics Inc.
-
Carlsbad, NM
FULL_TIME
-
Urgently Hiring motivated candidate for manager position for Tin Key Logistics, an Independent Service Provider for FedEx Ground. Duties are to include but are not limited to driver scheduling, driver management and training, dispatch, route management, customer service, direct communication with FedEx Ground employees and ensuring adherence to FedEx Ground policies and requirments for package pickups and deliveries.
Applicant must be willing to participate in preliminary phone interview and if selected, travel to Midland, TX for in-person interview.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Carlsbad, NM: Relocate before starting work (Required)
Work Location: In person
- 9 Days Ago
- Ross Group
-
Mescalero, NM
FULL_TIME
- About This PositionThis position is responsible for daily project quality control, including review of all work items and material submittals. Your primary focus is to perform inspections of completed...
- 23 Days Ago
- Alutiiq
-
Roswell, NM
FULL_TIME
- Position Overview: Typical salary range: 100,000-110,000 The Quality Assurance Manager will be an SME on regulatory compliance. The QA Manager is familiar with all facets of RTC operations and ideally...
- 2 Days Ago
- US Air Education and Training Command
-
Holloman AFB, NM
OTHER
- Duties Responsible for the economic and efficient operation of bowling center facilities and activities. Implements higher- level directives, formulates procedures and programs to ensure high standard...
- 1 Month Ago
- Carlsbad Medical Center
-
CARLSBAD, NM
FULL_TIME
- RN We’re seeking RN’s! Come join our family and be a part of a culture that's dedicated to improving lives! In order to give the best patient care, we must be at our best. That’s why we’re committed t...
- Just Posted
- Mission Arch Center
-
Roswell, NM
FULL_TIME
- Benefits Nursing Student Loan Debt Repayment and Tuition AssistanceVariable compensation plansTuition, Travel, and Wireless Service DiscountsEmployee Assistance Program to support mental healthEmploye...
- 3 Days Ago
- Current Active Filter
- Alamogordo, NM
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Contact Center Quality Manager jobs found in Alamogordo, NM area
- Department of Defense
-
Holloman Air Force Base, NM
- Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Direct Hire Authority...
- 4/26/2024 12:00:00 AM
- Department of the Air Force - Agency Wide
-
Holloman Air Force Base, NM
- Summary Information regarding opportunities, how to submit your resume and your contact information is located on the Ai...
- 4/26/2024 12:00:00 AM
- Department of the Air Force
-
Holloman Air Force Base, NM
- Summary The PALACE Acquire Program offers you a permanent position upon completion of your formal training plan. As a Pa...
- 4/25/2024 12:00:00 AM
- AutoZone, Inc.
-
Alamogordo, NM
- The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignme...
- 4/23/2024 12:00:00 AM
- Canvas Inc.
-
Alamogordo, NM
- Job Title: Acquisition Project Manager Location: Alamogordo, NM Canvas Inc is seeking an Acquisition Project Manager (PM...
- 4/23/2024 12:00:00 AM
- New Mexico State University at Alamogordo (NMSU-A)
-
Alamogordo, NM
- Position Title: Stu Success Coach, Career Res Employee Classification: Student Program Coord,Sr. College/Division: ALCC ...
- 4/22/2024 12:00:00 AM
- New Mexico State University at Alamogordo (NMSU-A)
-
Alamogordo, NM
- Position Title: Stu Success Coach, Co-Curri Act Employee Classification: Student Program Coord,Sr. College/Division: ALC...
- 4/22/2024 12:00:00 AM
- New Mexico State University at Alamogordo (NMSU-A)
-
Alamogordo, NM
- Position Title: Stu Success Coach, First-Year Employee Classification: Student Program Coord,Sr. College/Division: ALCC ...
- 4/22/2024 12:00:00 AM
About Alamogordo, New Mexico
were up 2.5% from a year ago