Contact Center Quality Manager jobs in Gary, IN
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Manager jobs
- Quality Inn and Suites
-
Portage, IN
FULL_TIME,PART_TIME
-
Drive sales for buisness, Network a social media platform, conduct sales with local companies.
Job Types: Full-time, Part-time
Pay: From $30,000.00 per year
Expected hours: 30 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
Travel requirement:
- No travel
Ability to Relocate:
- Portage, IN 46368: Relocate before starting work (Required)
Work Location: In person
- 4 Days Ago
- DSJ Global
-
Rensselaer, IN
FULL_TIME
- DSJ Global is currently seeking a qualified and experienced Quality Manager to oversee the quality control process at our client's beverage manufacturing plant located in Rensselaer, Indiana. The succ...
- 22 Days Ago
- MSI Express Inc
-
Portage, IN
FULL_TIME
- ROLE PURPOSE/ POSITION SUMMARY To provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produce...
- 29 Days Ago
- MSI Express Inc & Manufacturing Solutions
-
Portage, IN
FULL_TIME
- ROLE PURPOSE/ POSITION SUMMARY To provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produce...
- 1 Month Ago
- Indiana Sugars Inc.
-
Gary, IN
FULL_TIME
- Corporate Quality Assurance Manager Corporate Quality Assurance Manager is to plan, develop and implement techniques, processes and procedures for controlling the desired level of food safety and qual...
- 9 Days Ago
- Qualified Staffing
-
Hammond, IN
FULL_TIME
- PLANT QUALITY MANAGER Direct Hire 140K Hammond, Indiana The Quality Manager is responsible for leading the execution and deployment of the organization’s Strategic Quality Plan in conjunction with the...
- 13 Days Ago
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0 Contact Center Quality Manager jobs found in Gary, IN area
- BCI Acrylic Independent Dealers
-
Merrillville, IN
- Zeller NWI Baths is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for qualit...
- 4/26/2024 12:00:00 AM
- Quirch Foods, Co.
-
Hammond, IN
- ** CUSTOMER SERVICE REPRESENTATIVE** **Job Category****:** Operations **Requisition Number****:** CUSTO001468 Showing 1 ...
- 4/26/2024 12:00:00 AM
- Parallel Partners
-
Chicago, IL
- NICE Contact Center Configuration Specialist - Work From HomeWe are seeking a NICE Contact Center Configuration Speciali...
- 4/24/2024 12:00:00 AM
- Walmart
-
Gary, IN
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
- Walmart
-
Hammond, IN
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
- Syneos Health Careers
-
Chicago, IL
- Description We are looking for a talented individual to join our team as an Engagement Center Manager. If you are known ...
- 4/23/2024 12:00:00 AM
- Collection Systems, Inc
-
Oak Brook, IL
- Job Description Job Description Manager of Call Center Manage the efforts of 3 Supervisory Team Leads and a staff of app...
- 4/22/2024 12:00:00 AM
- Cabela's
-
Hammond, IN
- **_POSITION SUMMARY:_** Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily dire...
- 4/22/2024 12:00:00 AM
About Gary, Indiana
were up 1.3% from a year ago