Contact Center Quality Manager jobs in Harlingen, TX

Summary

Responsible for ensuring that the trauma care for their facility or facilities is in constant compliance with state regulations appropriate for the level of trauma designation for the facility. Possesses in-depth knowledge and experience to meet the needs of trauma patients. Works with the medical staff, administration, department heads, ancillary staff and nursing personnel to coordinate all aspects of trauma care for the facility. Assumes administration of Trauma Program which includes, but is not limited to: trauma care management; trauma education; nursing direction; physician relations and education; Regional Trauma Advisory Councils; facility representative to external entities; trauma registry; process improvement and community involvement; active participation in facility, regional and community disaster preparedness. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

Qualifications

Education

Required: Academic degree in nursing
Preferred: Bachelors or Masters degree

Experience

Required: 3 years of recent full time hospital nursing experience in critical care, trauma, or emergency room.

Preferred Experience: Trauma Coordinator or Program Management

Certifications

Required: Must be currently licensed, certified or registered to practice profession as required by law, regulation in state of practice or policy.

• BLS required within 10 days of hire
• ACLS required within 6 months of hire
• PALS required within 6 months of hire; or ENPC required within 18 months of hire
• TNCC required within 18 months of hire

#LI-NR1

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.