Contact Center Quality Manager jobs in Petersburg, VA

Why work for us?

Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

Responsibilities:

• Multi-site management of quality processes and quality department employees.
• This role coordinates the implementation of the quality assurance / quality control policies in line with company guidelines, and with regulatory and industry standards.
• Ensures that the production process runs in predefined conditions. Proposes improvements and /or development in the area of quality.
• Deals with dysfunctions in terms of quality, requires experts’ analyses, proposes and evaluates results of corrective actions.
• Evaluates the consequences of modifications to the techniques. Informs all concerned about approaches towards quality.
• Validates and follows the quality assurance contracts with partners. Verifies procedures and specifications and ensures their implementation.
• Ensures consistency in used technology and regulations.

Qualifications/ Experience:

• Quality management in a manufacturing environment required
• Bachelor's degree preferred
• Root cause analysis and experience with ISO required​
• Six Sigma experienced preferred.

If you are interested in being part of a world class quality function here at Alkegen then we would love to hear from you.

At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Ability to Relocate:

• South Hill, VA 23970: Relocate before starting work (Required)

Work Location: In person