Contact Center Quality Manager jobs in Pittsburgh, PA

Overview

Quality Machined Products & Manufacturing Inc. is seeking a highly skilled and experienced Quality Manager to join our team at our facility in New Kensington, PA, 15068. As a Quality Manager, you will be responsible for ensuring that our products meet the highest quality standards through the implementation and maintenance of quality control processes and procedures.

Benefits: Medical/Dental/Vision, Vacation/Personal time, EAP program, 401K – 3%, Safety program, Employee appreciation program, Training program

DUTIES AND RESPONSIBILITIES:

• Issuing internal and external (when vendor makes mistake) corrective actions request Conducting root cause analysis and implementing corrective action plans

• Coordinate the activities required to meet quality

• Involved with keeping the machines running from a quality perspective

• Provide support during machine set-ups, (help diagnose problems i.e. tooling programming, print interpretations.)

• Performs first piece inspections and approval prior to production run

• Maintenance of the basic ISO9000 manual – (QMP did not chose to register for ISO9000 but we follow the standards)

• Oversee the QC lab, daily inspections and gauge calibrations

• Prepare quality reports in accordance with acceptance criteria

• Complete internal audits – Periodically confirm that QMP is following its own Quality Management System. Report findings to Management and make improvements.

• Complete and sign off on the PPAP. (Production Part Approval Process)- Provide evidence that the product characteristics meet customer specification limits, capability, performance, stability, based on a significant sample size during an actual production run at the quoted production rate

  • The PPAP process is a way to ensure that at every level, materials and productions have been qualified and are ready for start of production.

• Performs other related duties as assigned by management.

• Program and maintain venture XT vision inspection/CMM

SUPERVISORY RESPONSIBILITIES:

• This job has supervisory responsibilities.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS:

• High school diploma or general education degree (GED)

• Minimum of 5 years quality experience

• Computer skills required: (Microsoft Office; MS Dynamics, S.A.P, AutoCAD, S.P.C.)

• Other skills required

• Commitment to excellence and high standards

• Excellent written and oral communication skills

• Acute attention to detail

• Working knowledge and understanding of the basic principles, theories, concepts, and practices in the applicable area of engineering/technical specialization.

• Experience with Optical Comparators, Contour Tracers, Indicators, Caliphers, Micrometers, and Vision Inspection/CMM.

You should be proficient in:

• CAD/CAM Software
• Blueprint Reading
• Quality Inspection Experience
• Lean Manufacturing Principles
• Six Sigma Experience
• ISO 9001 Certification Experience
• Quality Control Data Analysis
• High School / GED
• Experience in a Manufacturing Environment
• PPAP Process Experience
• AS9100 Experience
• Analysis Programs
• Root Cause Analysis
• Basic Computer Skills
• Microsoft Excel

Machines & technologies you'll use:

• Coordinate Measuring Machine (CMM)
• Quality Control Software

Salary info:

$32 - $35 / hr