Contact Center Quality Manager jobs in Portsmouth, NH
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Manager jobs
- Quality Care LTC
-
Portsmouth, NH
FULL_TIME
-
We understand that you work to have a life, not the other way around. We offer the following benefits to excel at work and in life:
- New competitive rates up to $97,000 based on experience!
- We support and care about our employees.
- Beautiful location and comfortable working environment
- Flexible scheduling
- Continuous learning-tuition reimbursement
- Excellent Benefits
- Generous vacation package
Positions Summary: The Unit Manager is responsible for managing a nursing unit. Responsibilities include the planning, assignments, implementations, and evaluations of direct resident care on unit including the training and supervision of staff, and communication with physicians, family members, and staff. Ensures compliance with all applicable regulations governing Long Term Care facility operations.
Job Type: Full-time
Salary: $42.00 - $46.00 per hour
Benefits:
- Bereavement leave
- Dental Insurance
- Dependent health insurance coverage
- Disability insurance
- Family leave
- Free Parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid holidays
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
We are an equal opportunity employer.
- 6 Days Ago
- Quality Care LTC
-
Portsmouth, NH
FULL_TIME
- We understand that you work to have a life, not the other way around. We offer the following benefits to excel at work and in life: New competitive rates up to $97,000 based on experience! We support ...
- 6 Days Ago
- Heat Recovery Innovations
-
Dover, NH
FULL_TIME
- DescriptionSummary of Position: Responsible for driving company-wide quality assurance that supports the organization’s goals and objectives as it relates to our product, customer requirements, and ou...
- 5 Days Ago
- Lydall Performance Materials, Inc
-
Rochester, NH
FULL_TIME
- Job Requirements Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtrati...
- 12 Days Ago
- TRIGO Global Quality Solutions
-
Somersworth, NH
FULL_TIME
- TRIGO Global Quality Solutions is seeking to fill a Site Leader Position in Somersworth, NH. Overall Purpose of a Site Leader Ensure Quality services and support for all missions assigned to their sit...
- 19 Days Ago
- TRIGO Global Quality Solutions
-
Somersworth, NH
FULL_TIME
- TRIGO Global Quality Solutions has several immediate openings for Quality Inspectors in Somersworth, NH Overall Purpose of the Quality Inspector Provide Quality services and support for all missions a...
- 22 Days Ago
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0 Contact Center Quality Manager jobs found in Portsmouth, NH area
- Walmart
-
Durham, NH
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
- Partners Bank
-
Portsmouth, NH
- **Customer Service Assistant I** **Department:** Branch Administration **Reports to:** Branch Manager/Assistant Branch M...
- 4/24/2024 12:00:00 AM
- Global Partners
-
Epping, NH
- Job Description: Now Hiring for Guest Service Associates – Full-time and/or Part-time About Global Partners LP With near...
- 4/24/2024 12:00:00 AM
- Global Partners
-
Epping, NH
- Job Description: Now Hiring 3rd Shift for Guest Service Associates – Full-time or Part-time About Global Partners LP Wit...
- 4/24/2024 12:00:00 AM
- Global Partners
-
York, ME
- Job Description: Now Hiring for Guest Service Associates – Full-time and/or Part-time About Global Partners LP With near...
- 4/23/2024 12:00:00 AM
- Chappell Tractor Sales, Inc.
-
Portsmouth, NH
- Job Description Job Description Attention Service Professionals! Are you tired of the same old dealership? Bring your ta...
- 4/23/2024 12:00:00 AM
- SRS Distribution Inc
-
Portsmouth, NH
- Customer Service Associate - Sign-On Bonus page is loaded **Customer Service Associate - Sign-On Bonus** **Customer Serv...
- 4/23/2024 12:00:00 AM
- Bankprov
-
Seabrook, NH
- Job Description Job Description **** Join a local, relationship-based bank with a 200-year history of service excellence...
- 4/22/2024 12:00:00 AM
About Portsmouth, New Hampshire
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