Contact Center Quality Manager jobs in Queens Village, NY

Overview

Who is OHLA USA?

We are a company who believes in building a better, safer, more sustainable world for generations to come. We are committed to making a difference within our communities, who depend on the safety and reliability of the structures we build and is possible with our main asset, our people!

OHLA USA brings together the construction industry's most diverse talent who thrive in a collaborative work environment and appreciate challenges and opportunities.

We currently have an opportunity for a Quality Manager in the Construction Sector in College Point, NY. The Quality Manager will be responsible for managing and performing the daily QC responsibilities of specific projects to ensure the project is constructed in accordance with the established minimum standards. The QM role includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and working with other in-house personnel and external personnel to produce and document a quality product and project.

Responsibilities

• Prepare the Contractor Quality Programs and Quality Work Plans.
• Report to executive management on the performance of the Quality system and make recommendations for improvement.
• Establish and implement quality system in order to maintain and improve quality standards.
• Perform Inspections on Incoming Materials and Construction Activities.
• Maintain and update Quality Manuals.
• Prepare and maintain Quality Checklists, forms, and reports.
• Create, update, and maintain the project submittal log and all other project specific quality control reports.
• Provide daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively confronts any non-conformance to produce the desired outcome in a timely manner.
• Conduct preparatory, initial, and follow-up meetings to establish an understanding of the standards of care desired for each definable feature of work.
• Verify and document that all materials received for the project are in conformance with the approved submittal, are handled and stored appropriately, and are installed and acceptable for use in the project.
• Assemble and forward project closeout documents that include O&M manuals, as-builts, and warranties.
• Stop work if necessary to resolve matters that affect safety, quality and/or inhibit the logical progress of work.

Qualifications

• Involvement on MTA projects including prior Quality Manager approval.
• BS in Engineering, Construction Management or related field or equivalent years’ experience.
• 5 years of Heavy Civil Construction experience
• OSHA-30 Certification
• Certified Quality Engineer (CQE) as recognized by the American Society for Quality (ASQ) or a certified ISO-9000 Lead Auditor as recognized by the Registrar Accreditation Board (RAB) preferred. 

 Skills:

• Member of the American Society for Quality
• Strong oral and written communication
• Excellent time management skills
• Proficient in Microsoft Office Suite
• Good oral and written communication skill

Additional Benefits offered by OHLA USA:

• Medical, Dental, & Vision Insurance
• Short- and Long-Term Disability & Life Insurance
• 401(k) retirement plan with employer matching
• Tuition Reimbursement after 1 year of employment
• Personal Time Off Program (PTO)
• Engaging work environment
• And much more!!

To learn more about OHLA USA, visit our website www.ohla-usa.com

OHLA ADA Message: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will require the ability to freely access all points of a construction site in wide-ranging climates and environments. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; Employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually loud noise.

OHLA EEO Message: OHLA USA and its affiliates are an equal opportunity employer, and all qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected class.

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