Contact Center Quality Manager jobs in Virginia Beach, VA
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Manager jobs
- Quality Plus/GOGAS by Quality Oil Company LLC
-
Coinjock, NC
FULL_TIME
-
Great Opportunities!! Safe Environment -- Flexible schedules -- Bi-weekly Pay - Full Benefits!!
Position Summary
Quality Plus Assistant Managers are responsible assisting in the overall operation of the Quality Plus location. Assistant Managers will provide excellent customer service at all times, including greeting all customers with a friendly and helpful attitude and helping the store manager maintain Quality Plus standards.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 36 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Weekends as needed
Work Location: In person
- 4 Days Ago
- Quality Staffing Services
-
Princess Anne, MD
FULL_TIME
- What to expect: To be successful as the Commercial Lines Account Manager you should have experience and knowledge of Commercial Insurance underwriting, coverage and rate analysis. As the Commercial Li...
- 1 Day Ago
- The Walsh Group
-
Virginia, VA
FULL_TIME
- Overview Archer Western, a member of The Walsh Group, is currently seeking a Quality Manager for our Mid Atlantic Heavy Civil Group located in Virginia Beach, VA. The Quality Manager I is responsible ...
- 11 Days Ago
- Impact Solutions Inc
-
Salisbury, MD
FULL_TIME
- We have been engaged to find a hands-on Quality Manager for an exciting career opportunity. Must have previous experience as a Quality Manager and knowledge of AS9100 and NADCAP. Metals or metallurgic...
- 16 Days Ago
- Dewberry
-
Virginia, VA
FULL_TIME
- Dewberry is hiring a Deputy Quality Assurance Manager to work on American Infrastructure projects in the Hampton Roads Virginia area. This is an opportunity to advance a lucrative career in the engine...
- 6 Days Ago
- Q.E.D. Systems
-
Virginia, VA
FULL_TIME
- VA, Virginia Beach Full Time/Non-Exempt Job Description: Individual will serve as the Q.E.D. Quality Assurance (QA) Manager for a U.S. Navy contract. Contract requirements will include Ship Change Doc...
- 9 Days Ago
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0 Contact Center Quality Manager jobs found in Virginia Beach, VA area
- 4Patriots
-
Norfolk, VA
- 4Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality produ...
- 4/15/2024 12:00:00 AM
- AvalonBay Communities, Inc.
-
Virginia Beach, VA
- **Customer Service Representative $500 Sign on Bonus** Virginia Beach, Virginia **Customer Service Representative $500 S...
- 4/14/2024 12:00:00 AM
- Rollins, Inc.
-
Virginia Beach, VA
- ** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025277 Showin...
- 4/14/2024 12:00:00 AM
- Walmart
-
Virginia Beach, VA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
- Ultimate Charities
-
Virginia Beach, VA
- We're an innovative event marketing company dedicated to exceeding expectations and driving success for our clients. If ...
- 4/14/2024 12:00:00 AM
- VetJobs
-
Norfolk, VA
- Job Description PURER USA is looking for highly motivated & self-driven Sales Representatives to join our team. This is ...
- 4/14/2024 12:00:00 AM
- Anthem, Inc.
-
Norfolk, VA
- **Customer Care Representative I** Location: Norfolk, VA JobFamily: Customer Service Req #: PS68461 Date Posted: Feb 26,...
- 4/14/2024 12:00:00 AM
- Enerpac Co. Ltd
-
Virginia Beach, VA
- ** Customer Service Representative** ? AddThis Sharing Buttons Sales Ede ID: 5667 Full-Time/Regular For our Sales depart...
- 4/11/2024 12:00:00 AM
About Virginia Beach, Virginia
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