Contact Center Representative - Inbound jobs in Bossier City, LA
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Customer Contact Center Rep
- Farmers Bank & Trust
-
Texarkana, TX
FULL_TIME
-
Customer Contact Center Rep
At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!
Responsibilities/Duties
Would you find it fun and challenging to:- Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
- Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
- Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
- When you are not able to help a caller, find the person in the Bank who can;
- Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
- Having growth and advancement opportunities; and
- On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
Required Qualifications- High School diploma or GED
- At least 12 months of experience in customer service or banking
- Great communication skills
- Must put HEART into everything you do!
- H – Honor
- E – Excellence
- A – Adaptability
- R – Respect
- T – Teamwork
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. - 1 Month Ago
Customer Contact Center Rep
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 28 Days Ago
Customer Contact Center Rep. PT
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 8 Days Ago
Patient Services Representative II
- David Raines Community Health Center
-
Bossier, LA
FULL_TIME
- David Raines Community Health Centers is looking for passionate, qualified applicants to join our team! The Patient Services Representative II (Dental Dept.)primarily is responsible for patient intake...
- 12 Days Ago
#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
PART_TIME
- HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
- 27 Days Ago
Inbound Sales Manager
- APS Payroll
-
Shreveport, LA
FULL_TIME
- Job Description Summary: Responsible for managing, mentoring and training a team of Inbound Account Executives. Essential Duties and Responsibilities: Lead a team to sales quota attainment. Guide, mai...
- 8 Days Ago
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0 Contact Center Representative - Inbound jobs found in Bossier City, LA area
Motor Mechanic
- Etheredge Electric
-
Shreveport, LA
- Job Description Job Description Job Summary Repair various kinds of electromechanical equipment. Qualifications Preferre...
- 4/24/2024 12:00:00 AM
Spring Into a New Sales Career! NO cold calling; NO office; CONTROL your schedule; FREE fresh leads;
- TAG
-
Shreveport, LA
- Job Description Job Description The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consul...
- 4/24/2024 12:00:00 AM
Medical Device Sales Representative
- Accordance Search Group
-
Shreveport, LA
- Medical Device Sales Representative Territory: Shreveport, LA to Tyler, TX Location: Shreveport, LA Job Description TOP-...
- 4/23/2024 12:00:00 AM
Field Service Mechanic - Louisiana
- Sudden Service, Inc.
-
Bossier City, LA
- Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equ...
- 4/22/2024 12:00:00 AM
Field Service Mechanic - Louisiana
- Sudden Service Inc.
-
Bossier City, LA
- Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equ...
- 4/22/2024 12:00:00 AM
Outside Sales Representative
- CEG
-
Bossier City, LA
- CEG's premier client in the construction technology industry is actively seeking a proactive and results-driven Outside ...
- 4/21/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Shreveport, LA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Bossier City, LA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
About Bossier City, Louisiana
Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex.
Bossier City is the largest city in Louisiana that is not the parish seat.
The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$30,466 to $40,031
Bossier City, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago