Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description
We are hiring a Contact Center Sales Support Consultant to join our centralized team in the Denver Tech Center, CO.
Job Duties :
Qualifications
Additional Information
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels.
We start with a competitive base salary and add bonus opportunities and benefit choices topped off with :
Candidates extended an offer will be required to undergo a drug screening that excludes marijuana testing.
Last updated : 2024-03-25
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