Contact Center Representative - Inbound jobs in Brownsville, TX

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative - Inbound Sales
  • Qualfon
  • Brownsville, TX FULL_TIME
  • Job Description

    Job Description

    Inbound Sales Representative (Call Center) Mid Shift with Weekends.

    Our Qualfon Mission

    Qualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

    What We Offer

    • All team members can further their education and earn a college degree through Qualfon University
    • Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
    • Team members have FREE access to personal and professional support through our care coaches.
    • Set schedules the majority of shifts are 31-45 hours / week with other opportunities available.
    • Medical, dental benefits, vision, and life & accident insurance for full-time employees
    • Competitive wages : $27,040 salary (base potential bonus)
    • Opportunities to earn additional income through incentives
    • 6 Paid Holidays per year
    • Paid Time Off pay

    More about this opportunity

    We are looking for Inside Sales Representatives with the following experience.

    Experienced phone agent who is adept in both customer service and sales skills.

    Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

    Our elite client demands the best! Join our team where excellence and high performance are recognized!

    We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!

    Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

    What you will be doing :

    Highly driven to reach the many incentives and cash bonuses we offer

    Be energized and thrive in a fast-paced, high energy, and fun environment.

    Answer inbound phone calls, listen to and identify a customer’s need.

    Set up new Customers and add additional lines of service to existing customer needs.

    Ability to position products and services to prospective customers.

    Maintain composure in escalated situations and resolve with proper techniques.

    What skills you will need

    • GED or High School Diploma required; some colleges preferred
    • Customer Service and Sales skills
    • Minimum one-year previous customer service / sales experience required
    • Typing speed of 25 WPM with 90% accuracy required
    • Ability to multi-task efficiently
    • Computer knowledge in Windows-based application required
    • Must be at least 18 years of age
    • Manages emotions and maintains positive energy
    • Passion for meeting or exceeding performance goals

    Veterans encouraged to apply

    Hiring Immediately for Call Center Positions!

    If you would like to fill out a Voluntary Self-Identification of Disability Form.

    Please visit us at Qualfon.com / join-us

    Company Description

    Our Mission & Values :

    Qualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients

    Company Description

    Our Mission & Values : r nQualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients

    1 day ago
  • 1 Month Ago

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Customer Care Center Representative
  • Luke Fruia Motors
  • Brownsville, TX FULL_TIME
  • CreativeExcellent communication, organizational & telephone skillsGreat attitudeComputer knowledgeDriven to succeed
  • 9 Days Ago

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Call Center Representative
  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.
  • Brownsville, TX FULL_TIME
  • Our Brownsville office has immediate openings for Call Center Representatives in a primarily inbound call center environment. Essential Duties:• Receiving inbound calls and/or make outbound calls to t...
  • Just Posted

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Valley Regional Medical Center PCT
  • Valley Regional Medical Center
  • Brownsville, TX FULL_TIME
  • Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Valley Regional Medical Center PCT opening with Valley Regional Medical Center...
  • 1 Month Ago

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Valley Regional Medical Center PCT-PRN ONLY
  • Valley Regional Medical Center
  • Brownsville, TX FULL_TIME
  • Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Valley Regional Medical Center PCT-PRN opening with Valley Regional Medical Ce...
  • 19 Days Ago

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Valley Regional Medical Center Patient Care Techs
  • Valley Regional Medical Center
  • Brownsville, TX FULL_TIME
  • Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Valley Regional Medical Center Patient Care Technician openings with Valley Re...
  • 5 Days Ago

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0 Contact Center Representative - Inbound jobs found in Brownsville, TX area

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Automotive Sales Consultant
  • Tipotex Chevrolet
  • Brownsville, TX
  • Summary Facilitates the transportation and ownership needs of retail customers. Sells new and used automobiles, accessor...
  • 3/28/2024 12:00:00 AM

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Registered Respiratory Therapist PRN
  • Valley Regional Medical Center
  • Brownsville, TX
  • Description Introduction Do you have the PRN career opportunities as a Registered Respiratory Therapist PRN you want wit...
  • 3/28/2024 12:00:00 AM

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Beauty Educator
  • Headkount
  • Brownsville, TX
  • Beauty Educator Department: Field Sales Employment Type: Part Time Location: Brownsville, TX Description The Beauty Educ...
  • 3/28/2024 12:00:00 AM

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Neuro IR Special Procedures Technician
  • Valley Regional Medical Center
  • Brownsville, TX
  • Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your applic...
  • 3/28/2024 12:00:00 AM

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Neuro IR Special Procedures Technician PRN
  • Valley Regional Medical Center
  • Brownsville, TX
  • Description Introduction Do you have the PRN career opportunities as a Special Procedures Technician you want with your ...
  • 3/28/2024 12:00:00 AM

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Phlebotomist Noncert PRN
  • Valley Regional Medical Center
  • Brownsville, TX
  • Description IntroductionDo you have the career opportunities as a(an) Phlebotomist Noncert PRN you want with your curren...
  • 3/27/2024 12:00:00 AM

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AUTO-TAX CLERK I
  • Cameron County
  • Brownsville, TX
  • AUTO-TAX CLERK I PAY PLAN: 108 -$ 28,116.00 minimum salary SECTION I - JOB SUMMARY: Under close supervision, performs mo...
  • 3/26/2024 12:00:00 AM

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Bilingual Station Attendant
  • Tornado Bus Company
  • Brownsville, TX
  • Job Description Job Description Tornado Bus Company is currently looking for Bilingual Station Attendants ( Luggage Hand...
  • 3/25/2024 12:00:00 AM

Brownsville is one of the southernmost cities in the contiguous United States; only a handful of municipalities in Florida's Miami-Dade and Monroe counties (plus Everglades City in Collier County) are located farther south than Brownsville. The city has a total area of 84.867 square miles (219.805 km2), of which 81.528 square miles (211.157 km2) of it is land and 3.339 square miles (8.648 km2) is water, according to the United States Census Bureau of 2017. The city is situated at the intersection of different climates (subtropical, Chihuahuan Desert, Gulf Coast plain, and Great Plains); this p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$29,013 to $38,119
Brownsville, Texas area prices
were up 1.2% from a year ago