Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description
Job Description
Inbound Sales Representative (Call Center) Mid Shift with Weekends.
Our Qualfon Mission
Qualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.
What We Offer
More about this opportunity
We are looking for Inside Sales Representatives with the following experience.
Experienced phone agent who is adept in both customer service and sales skills.
Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?
Our elite client demands the best! Join our team where excellence and high performance are recognized!
We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What you will be doing :
Highly driven to reach the many incentives and cash bonuses we offer
Be energized and thrive in a fast-paced, high energy, and fun environment.
Answer inbound phone calls, listen to and identify a customer’s need.
Set up new Customers and add additional lines of service to existing customer needs.
Ability to position products and services to prospective customers.
Maintain composure in escalated situations and resolve with proper techniques.
What skills you will need
Veterans encouraged to apply
Hiring Immediately for Call Center Positions!
If you would like to fill out a Voluntary Self-Identification of Disability Form.
Please visit us at Qualfon.com / join-us
Company Description
Our Mission & Values :
Qualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients
Company Description
Our Mission & Values : r nQualfon’s mission is to help as many people as possible pursue their total vocation as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients
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0 Contact Center Representative - Inbound jobs found in Brownsville, TX area