Contact Center Representative - Inbound jobs in Casper, WY

Title

Inside Sales Representative

About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions.

Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!

Description

Cogent is currently looking for a bright, self-driven individual to join our inside sales team. This position plays an integral part in the overall operation of the company and will be working out of our Casper Wyoming location.

This is a fantastic opportunity for someone who is looking for a great company with great people. If a position where you can directly impact the success of an organization and share in that success as an Employee Owner sounds like a refreshing opportunity, then check us out.

Together we build our future!

What we value

• Bright, entrepreneurial, and industrious individuals looking to apply themselves creatively
• Individuals who are comfortable speaking up, sharing ideas, and driving change
• Energetic teammates looking for more than just a job to pay the bills
• Passionate individuals who naturally do more than is asked

Essential duties of this position

• Works closely with salespersons to determine essential strategic approaches for sales; provides technical assistance, pricing strategy, competitive review, installation and service information.
• Performs specification review, interpretations and quotation preparation.
• Compiles submittal documentation for bid approval and conducts final review on approved submittals.
• Sources product quotes from vendors.
• Analyzes customers’ requirements and engages in consultative selling with clients; provides value-added services and products to solve customer problems.
• Provides timely and accurate responses to customer inquiries.
• Completes work order forms for purpose of order entry and invoicing.
• Handles cancellations or changes in sales orders and communicates changes to appropriate personnel.
• Reviews purchase orders to ensure the customer’s technical needs are met.

Position Inside Sales Coordinator Position Requirements

Qualified candidates should have the following knowledge, skills, and abilities

• Knowledge of administrative processes, policies, and procedures related to a sales department and material flow.
• Previous experience with engineered solutions preferred. Experience in the pump and pump processing industry highly desired.
• Degree or equivalent experience
• Proficiency in MS Office including Word and Excel.
• Able to work in a fast-paced, entrepreneurial environment.
• Excellent oral and written communication skills.
• Excellent attention to detail.
• Excellent customer service and interpersonal skills.
• Excellent time management skills.
• Highly energetic and self-starter.
• Excellent analytical and problem solving skills.
• Ability to organize, prioritize and plan work; ability to multitask with shifting priorities.
• Ability to work alone and within a team environment.
• Must be adaptable with a desire to work in an office / shop setting and willing to help where needed to make sure the customer is taken care of.
• Ability to lift 25lbs

Who we are

Cogent is a growing, employee-owned company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets.

Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group.

Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our employee-owners help build healthy and prosperous communities through creatively engineered solutions for our customers.

What We Offer Above and Beyond Competitive Pay

• Employee Ownership Stock
• 401(k) with matching
• Profit Sharing Plan
• Health, Dental, Vision and Life insurance
• Generous PTO and Holidays
• And much more!

To begin a rewarding career with Cogent, apply today at cogentcompanies.com / careers /

EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time Location Casper (Cogent) Category Customer Service Division Cogent, Inc.

Last updated : 2024-03-24