Contact Center Representative - Inbound jobs in Cincinnati, OH

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative I
  • Cinfed Credit Union
  • Cincinnati, OH FULL_TIME
  • At Cinfed Credit Union, we pride ourselves on being a member-first organization. As an employee, you’re a member too!
    Our passion, which drives everything we do, is helping our community and those who live in it. We’ve worked hard to create a work environment that is a community of its own and full of people who truly care for one another and want to see each other succeed.
    Our mission is to be the first choice in financial solutions, because we care about our members' success. We believe that what we do has an impact on our members' lives, and we are here to help them reach their financial goals.
    Cinfed is searching for a Contact Center Representative based in Cincinnati, OH at the Oakley Headquarters.

    An ideal candidate:
    • Enjoys helping people and building relationships
    • Has strong attention to detail; a focus on accuracy is essential
    • Possesses excellent customer service/retail skills
    • Thrives in a friendly, professional environment
    Essential Functions Include:
    • Developing professional & interpersonal relationships with members
    • Actively promoting the credit union’s products and services
    Required Experience:
    • High school education or equivalent education is required
    • Must be proficient in computer applications; possess good math skills; and possess a significant level of trust and diplomacy
    • At least 6 months of similar or related experience is required
    This position consists of 40 hours weekly (Schedule: Monday-Friday: hours will vary; every other Saturday: 9am-1pm).
    What we have to offer:
    • Named a Cincinnati Top Workplace for 8 consecutive years; work in an environment where your co-workers really do love their jobs!
    • 30 days of paid training
    • Generous 401K match up to 6%
    • PTO 11 paid holidays
    • Opportunities for advancement- we prioritize promoting from within
    • Health, Vision, and Dental insurance available
    • Tuition reimbursement
    • A starting rate of $16.00 per hour quarterly incentive based on performance
    Pre-employment background (credit, criminal, and drug) check required.
    An Equal Opportunity – Affirmative Action Employer M/F/D/V
  • 1 Day Ago

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Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH FULL_TIME
  • ABOUT USKemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for five consecutive years from 2019 to 2023! We believe that hiring the best people...
  • 23 Days Ago

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Contact Center Representative
  • Kemba Credit Union
  • West Chester, OH FULL_TIME
  • ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for five consecutive years from 2019 to 2023! We believe that hiring the best peopl...
  • 27 Days Ago

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Contact Center Sales Representative I
  • TruGreen
  • Oxford, OH FULL_TIME
  • R208771008444041 Thunderbird Lane, Fairfield, Ohio 45014TruGreen accepts applications on an ongoing basis. Job Description TruGreen Contact Center Sales RepresentativeEvery TruGreen associate is commi...
  • 10 Days Ago

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Contact Center Sales Representative I
  • TruGreen
  • Mason, OH FULL_TIME
  • R208771008444041 Thunderbird Lane, Fairfield, Ohio 45014TruGreen accepts applications on an ongoing basis. Job Description TruGreen Contact Center Sales RepresentativeEvery TruGreen associate is commi...
  • 11 Days Ago

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Contact Center Sales Representative II
  • TruGreen Limited Partnership
  • Fairfield, OH FULL_TIME
  • 100847 4041 Thunderbird Lane, Fairfield, Ohio 45014 Job Description Position Overview TruGreen is currently hiring a Contact Center Sales Representative who will receive inbound and places outbound ca...
  • 24 Days Ago

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0 Contact Center Representative - Inbound jobs found in Cincinnati, OH area

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Financial Customer Associate - Covington
  • Fidelity TalentSource LLC
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity?\u00A0 If so, please consider joining our customer se...
  • 4/23/2024 12:00:00 AM

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Customer Support Rep
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
  • 4/22/2024 12:00:00 AM

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Customer Support Specialist
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
  • 4/22/2024 12:00:00 AM

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Customer Support Associate
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates ...
  • 4/22/2024 12:00:00 AM

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Customer Service Rep
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates ...
  • 4/22/2024 12:00:00 AM

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Customer Service Associate
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates ...
  • 4/22/2024 12:00:00 AM

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Financial Customer Associate - Covington
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
  • 4/22/2024 12:00:00 AM

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Financial Customer Associate - Bi-Lingual - Covington
  • Fidelity Investments
  • Covington, KY
  • Job Description: Are you ready to Launch into a career at Fidelity? Fidelity is looking for Bi-lingual phone associates ...
  • 4/22/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$32,492 to $42,693
Cincinnati, Ohio area prices
were up 1.1% from a year ago