Contact Center Representative - Inbound jobs in Columbus, GA

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Sales Representative
  • Alfa Insurance Sales Representative
  • Phenix, AL FULL_TIME
  • Benefits/Perks
    • Annual incentive reward trip for top performers to beautiful destinations in the southeast
    • Opportunity for annual performance bonus
    • Discounts on your auto insurance (underwriting approval required)
    • Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,
    • Paid time off bank including 3 days of PTO after 80 hours worked.
    • Short-term and long-term disability
    • Flexible Healthcare and Childcare spending accounts for tax savings
    • Opportunities for advancement
    • Continuous training and support throughout your career with Alfa
    • College tuition discounts at various colleges in Alabama
    • Verizon Wireless Discounts and more

    Company Overview
    Since 1946, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. 

    Are you interested in a career path and not just a job? Working as a customer representative for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

    Job Summary
    Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the company and agents in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
     
    Responsibilities 
    •  Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums and dues in a membership organization.
    • Service to members includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
    • Provide support to the agent and service center staff as needed.
    • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
    • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
    Qualifications
    • High school diploma or equivalent required
    • Attain Property and Casualty license within 90 days of hire (we provide training)
    • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
    • Team player with a positive, professional attitude
     

     
  • 1 Month Ago

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Call center representative
  • Lap of Love
  • La Grange, GA FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll : Provide customer service by engaging in pos...
  • 7 Days Ago

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Patient service representative
  • West Georgia Eye Care Center
  • Columbus, GA FULL_TIME
  • Job Type Full-time Description West Georgia Eye Care Center, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and cr...
  • 7 Days Ago

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Patient Services Representative
  • West Georgia Eye Care Center
  • Columbus, GA FULL_TIME
  • DescriptionWest Georgia Eye Care Center, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptiona...
  • 24 Days Ago

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Front Desk Representative - Miller Writing Center
  • Auburn
  • Auburn, AL FULL_TIME
  • Position Details Position Information Requisition Number Stu03152P Home Org Name Office of University Writing Division Name Provost and VP Academic Affair Position Title Front Desk Representative - Mi...
  • 7 Days Ago

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Rent center delivery
  • Rent-A-Center
  • Columbus, GA FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $15.30? Why should I apply in just a few clicks? Paid Time Off and Sunday Off We are Closed! Full-Time Employm...
  • 22 Days Ago

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0 Contact Center Representative - Inbound jobs found in Columbus, GA area

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Recycling Operations Regional General Manager
  • Schnitzer Steel Industries, Inc.
  • Columbus, GA
  • The Recycling Operations Regional General Manager (RORGM) reports directly to the Recycling Operations Director and is r...
  • 3/19/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • Columbus, GA
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, a...
  • 3/19/2024 12:00:00 AM

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Team Member
  • Burger King Corporation
  • Phenix City, AL
  • Crew Member Job Summary: Works at one or more stations to prepare and serve fast-service foods or handle customer reques...
  • 3/19/2024 12:00:00 AM

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Team Member
  • Burger King Corporation
  • Columbus, GA
  • Crew Member Job Summary: Works at one or more stations to prepare and serve fast-service foods or handle customer reques...
  • 3/19/2024 12:00:00 AM

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American Family Care presents an outstanding opportunity for full-time physicians Columbus, Georgia.
  • American Healthcare Resources
  • Columbus, GA
  • American Family Care presents an outstanding opportunity for full-time physicians to become part of our exceptional Fami...
  • 3/16/2024 12:00:00 AM

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FT Client Experience Specialist - Work From Home>
  • SmartAsset
  • Columbus, GA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO / Home office stipen...
  • 3/15/2024 12:00:00 AM

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Front Desk Assistant
  • Affordable Dentures & Implants
  • Columbus, GA
  • Overview: Come join our team as a Dental Front Office Assistant! This position is more than just a job, it is an opportu...
  • 3/15/2024 12:00:00 AM

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Assistant Program Director
  • ChanceLight Behavioral Health, Therapy, & Education
  • Columbus, GA
  • ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a social mission to offer hope...
  • 12/19/2023 12:00:00 AM

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$30,153 to $39,617
Columbus, Georgia area prices
were up 1.5% from a year ago