Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
About us
At Inkling Storm Design, we understand the significance of your special occasions. Whether it’s a wedding, engagement, or any other milestone event, we believe that every moment is unique and deserves to be cherished forever. Our mission is to turn these fleeting moments into timeless memories that you can revisit and relive for years to come.
Job Title: Inbound Call Center Representative
Location: Pittsburgh, PA
Description
We are seeking an enthusiastic individual to join our team as an Inbound Call Center Representative in the photography industry. As an Inbound Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and assisting with their inquiries. This is a fast-paced and dynamic role that requires strong communication skills and a positive attitude.
Responsibilities
Requirements
Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Paid time off and holidays
- Professional development opportunities
Job Type: Full-time
Pay: $17.00 - $19.50 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Clear All
0 Contact Center Representative - Inbound jobs found in Greensburg, PA area