Contact Center Representative - Inbound jobs in Honolulu, HI
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
- ALOHA PACIFIC FEDERAL CREDIT UNION
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Honolulu, HI
FULL_TIME
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Position: Contact Center Representative, Full-time
Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816
Department: Contact Center
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.
Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
- 1 Month Ago
- Hilton Grand Vacations
-
Honolulu, HI
FULL_TIME
- Job Description New Marketing Representative Off Property Contact may be eligible for sign on bonus up to $1500 based on your experience As a Bilingual Marketing Representative Off Property Contact (J...
- 1 Day Ago
- Frontline Managed Services
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Honolulu, HI
FULL_TIME
- DescriptionDo you want to shift gears into a new IT career? We will steer your future towards the finish line!Frontline Managed Services is looking for talented individuals who are passionate about te...
- 2 Days Ago
- Malama I Ke Ola Health Center
-
Wailuku, HI
FULL_TIME
- Community Clinic of Maui, Inc. dba Malama I Ke Ola Health Center is a Federally Qualified Health Center (FQHC) and a fully integrated behavioral health, dental, and primary care system. Our 100 profes...
- 15 Days Ago
- University of Hawai’i Federal Credit Union
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Honolulu, HI
FULL_TIME
- A Call Center Representative takes calls from members answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from members, l...
- 21 Days Ago
- University of Hawaii FCU
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Honolulu, HI
FULL_TIME
- DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state...
- 23 Days Ago
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0 Contact Center Representative - Inbound jobs found in Honolulu, HI area
About Honolulu, Hawaii
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