Contact Center Representative - Inbound jobs in Huntington, WV

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Representative - Inbound jobs

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Inbound Customer Services Representative
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions. Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41272 Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Must be 18 years of age High school diploma (or GED equivalent) Must pass a background check A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer. You’ll Enjoy: An award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience. Enjoy working on site! You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

    About the Company:
    Foundever



  • 1 Month Ago
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Inbound Customer Engagement Representative
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 1 Month Ago
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Inbound Customer Support Representative
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 1 Month Ago
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Inbound Customer Experience Representative
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 1 Month Ago
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Intuit Inbound Customer Engagement Representative
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 1 Month Ago
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Customer Services Representative (Inbound Calls Only)
  • Foundever
  • Rousseau, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 1 Month Ago
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0 Contact Center Representative - Inbound jobs found in Huntington, WV area

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Floor Leader
  • Buckle
  • Barboursville, WV
  • Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statem...
  • 4/24/2024 12:00:00 AM
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Advanced Manufacturing Industrial Instructor- 1 position available
  • Marshall University
  • Huntington, WV
  • Position Details Position Information Banner Position Number R10792 Position Title Advanced Manufacturing Industrial Ins...
  • 4/23/2024 12:00:00 AM
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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Huntington, WV
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM
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Advanced Manufacturing Industrial Instructor- 1 position available
  • Marshall University
  • Huntington, WV
  • Position DetailsPosition InformationBanner Position NumberR10792Position TitleAdvanced Manufacturing Industrial Instruct...
  • 4/22/2024 12:00:00 AM
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Warehouse Material Handler (282)
  • ABC Supply Co.
  • Huntington, WV
  • ABC Supply, the nation's largest distributor of exterior and interior building products, is seeking a motivated Warehous...
  • 4/21/2024 12:00:00 AM
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FT Customer Service Representative - Work From Home>
  • ARIVE
  • Saint Albans, WV
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM
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Correctional Officer
  • West Virginia Division of Corrections and Rehabilitation
  • Barboursville, WV
  • Correctional Officer Pay Rate: $40,000 - $53,000 The State of West Virginia is hiring for three jobs: Correctional Offic...
  • 4/20/2024 12:00:00 AM
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Parts Specialist
  • O'Reilly Auto Parts
  • Huntington, WV
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/20/2024 12:00:00 AM
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About Huntington, West Virginia

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$29,536 to $38,808
Huntington, West Virginia area prices
were up 1.2% from a year ago
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