Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Pearl Interactive Network is seeking Contact Center Agents in Winchester, KY - Onsite.
The 2023 Recruiting Season Offers ONLY 5 TRAINING CLASSES. Scheduled Start Dates are Aug. 14, Aug. 28, Sept. 25, Oct. 23, and Nov. 13.
Pearl-Winchester offers a Competitive Compensation and Benefits Package to include:
Job Duties:
Job Requirements:
Background Check and Customer Service Skill Assessments RequiredWE HELP PEOPLE, ONE CARING CALL AT A TIME!Pearl Interactive Network, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Type: Full-time
Pay: $16.20 per hour
Benefits:
Experience level:
Weekly day range:
Work setting:
Work Location: In person
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0 Contact Center Representative - Inbound jobs found in Lexington, KY area