Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Who We Are :
We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo.
We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security!
The Job :
Do you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?
Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
What We Offer :
You’d be a Great Fit if You Are :
Technical Requirements
SP Data is an Equal Opportunity Employer : We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
Last updated : 2024-04-25
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0 Contact Center Representative - Inbound jobs found in Marrero, LA area