Contact Center Representative - Inbound jobs in Minneapolis, MN

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • Farm Credit Council
  • Mankato, MN FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!

    Tell me more about this opportunity.

    Position Overview:
    This position supports the organization through professional, high quality client service to internal and external clients, prospects and third parties.

    Essential Functions:

    Provides exceptional service and a consistent client experience that aligns with the mission and vision of Compeer.
    Responds to client faxes and email inquiries.
    Monitors Compass email box & triages as necessary.
    At the client's request, performs a variety of transactions.
    Answers and resolves client questions including address changes, patronage information and eSign documents.
    Actively promotes the organization's digital offering to enhance the client experience.
    Assists clients in account maintenance corrections. Investi gates misapplied payments and consults with Finance as needed to understand data to assist in correcting the issue or explaining the issue to the client.
    Transfers incoming calls to the appropriate team member when needed.

    Minimum Qualifications & Required Knowledge, Skills and Abilities:

    High school diploma or GED.
    0-5 years of client service experience, preferably in a financial institution.Solid technical skills.
    General knowledge of farming operations and agriculture.
    General knowledge of basic accounting principles and procedures.
    Attention to detail and accuracy.
    Mathematical and problem solving skills.
    Basic typing skills.
    Organizational, listening, written/verbal communication and interpersonal skills.
    Computer skills, including MS Office applications, customer relationship management (CRM) programs, online banking applications, document management software and other related ap plications.
    Flexible and adaptable to changing situations.
    Ability to multi-task in a fast-paced environment.
    Ability to work independently and cooperatively with other team members to service all aspects of client needs.



    Who is Compeer Financial?
    Compeer Financial exists to champion the hopes and dreams of rural America. By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities. We embrace business agility and innovative approaches to serving our clients and communities.

    Why join our team?

    Amazing team members who are passionate about serving agriculture and rural America.
    Investment in our team members' education, growth and development.
    Engagement in our communities through giving back and volunteerism.
    Flexible, collaborative and dynamic work environment.
    Great benefits:

    Medical, Dental, Vision insurance
    401K (3% Compeer contribution & up to an additional 6% match)
    Paid time off (vacation, sick leave, holidays, volunteer time)



    Find out why our team members choose Compeer Financial by watching this video.

    How do I apply?
    Qualified candidates, please apply online at .

    Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

     

  • Just Posted

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Contact Center Representative
  • Farm Credit Network
  • Mankato, MN FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position suppor...
  • 15 Days Ago

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Clinical Liaison (Full-Time)
  • Inbound Health
  • Minneapolis, MN FULL_TIME
  • At Inbound Health, we provide an enablement platform with full-stack capabilities and proprietary technology and analytics tools customized for hospital and skilled nursing at home. Our flexible partn...
  • Just Posted

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Clinical Liaison
  • Inbound Health
  • Minneapolis, MN FULL_TIME
  • At Inbound Health, we provide an enablement platform with full-stack capabilities and proprietary technology and analytics tools customized for hospital and skilled nursing at home. Our flexible partn...
  • 16 Days Ago

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Contact Center Analyst
  • Walden University
  • Minneapolis, MN FULL_TIME
  • Company Description Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their acade...
  • 20 Days Ago

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Contact Center Support
  • Centrav
  • Burnsville, MN FULL_TIME
  • DescriptionWho Are We?At the Skoog & Co family of companies, established in 1987, we believe that travel helps us See The World and Change The World. Centrav, Inc., a Skoog & Co company, is the leadin...
  • 22 Days Ago

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0 Contact Center Representative - Inbound jobs found in Minneapolis, MN area

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Patient Services Program Manager (Call Center Operations)
  • Inspire Medical Systems I
  • Minneapolis, MN
  • Job Description Job Description ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed t...
  • 3/28/2024 12:00:00 AM

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***Client Service Advisor | Remote in Utah***
  • Vaco
  • Minneapolis, MN
  • Job Title: Client Service Advisor Location: Remote in Utah Duration: 12-months Contract (Possible extension/conversion) ...
  • 3/28/2024 12:00:00 AM

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Client Service Specialist
  • Laurel Wealth Planning
  • Minneapolis, MN
  • Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Pa...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Rec Center/Westwood Hills Nature Center
  • City of St. Louis Park, MN
  • Minneapolis, MN
  • Salary: $15.30 - $18.00 Hourly Location : St. Louis Park, MN Job Type: Part-Time Job Number: 2024-555-01 Department: Par...
  • 3/28/2024 12:00:00 AM

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Customer Support - 2 Immediate Positions
  • Ultimate Staffing
  • Chanhassen, MN
  • Inbound Call Center - Immediate Positions Salary: $22.00 /hr. Hours: Monday - Friday, 8:30 AM - 5:00 PM Location: Chanha...
  • 3/27/2024 12:00:00 AM

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Senior Premier Relationship Manager (Licensed)
  • BMO Financial Group
  • Minneapolis, MN
  • **The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and p...
  • 3/26/2024 12:00:00 AM

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Customer Product Support - Hybrid/Remote
  • Generac Power Systems
  • Minneapolis, MN
  • *This position offers remote and hybrid capabilities following a minimum of 90 days in office and is contingent upon you...
  • 3/25/2024 12:00:00 AM

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High Net Worth Service Associate - Greater Minneapolis, MN Area
  • Fidelity Investments
  • Minneapolis, MN
  • Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile ...
  • 2/27/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$35,322 to $46,409
Minneapolis, Minnesota area prices
were up 1.4% from a year ago