Contact Center Representative - Inbound jobs in Paramus, NJ
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Call Center Representative (Mutual Funds, Inbound)
- ssctech
-
Florida, NY
FULL_TIME
- SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description Job Title: Investor Services Representative I and II Locations: Hybrid and/or Remote Work Opportunity for the following markets: Missouri, Massachusetts Remote/Work from home opportunity for the following markets: Alabama, Colorado, Connecticut, Delaware, Florida, Georgia, Kansas, Maine, Massachusetts, Missouri, North Carolina, South Carolina, Tennessee, Texas, Utah, Virginia. Get To Know The Team: As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. In this position you will respond to a variety of mutual fund investment requests from shareholders and financial professionals. This can include establishing new accounts, processing various transactions such as contributions, withdrawals, and maintenance, and educating customers on the legal requirements and certifications needed. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Provide internal and external customers with full-service solutions and comprehensive transfer agency and/or shareholder services. Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. Maintain records for customers (e.g. shareholders, broker/dealers, third-party entities, institutions and client fund groups) and answer inquiries related to fund performance, account status and activity. Process financial and non-financial mutual fund and corporate security transactions, set up new accounts, perform research and resolve problems related to specific transactions through the utilization of various industry-related products/systems. Associates within this role evaluate and follow internal processes, controls, and procedures to ensure compliance with client, service level agreement, company, industry, and/or legal regulations. What You Will Bring: High School Diploma required; Bachelor’s degree or equivalent combination of work and education experience preferred Banking, investment or a financial background preferred. At least one year of previous customer service experience within retail, banking or financial services preferred. Excellent communication skills – verbal and written. Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems. Passion for excellence in service and strong attention to detail. High speed internet with wired connection Work space in your home to attend training and work without interruption Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Jersey City, NJ: Salary range for the position: 18 USD/hour to 20 USD/hour. Washington: Salary range for the position: 18 USD/hour to 18 USD/hour. Colorado: Salary range for the position: $18 USD/hour to $20 USD/hour. SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
- 12 Days Ago
Inbound Call Center Agent
- MCI Careers
-
Mahwah, NJ
FULL_TIME
- LOCATIONCape Town, ZA JOB TYPEFull-Time POSITION OVERVIEW Job Title: Inbound Call Center Agent Job Type: Full-time, Permanent Location: Onsite, Cape Town (US hours) About Us: MCI is a leading Business...
- 19 Days Ago
Inbound Call Center Director
- MCI Jobs
-
Mahwah, NJ
FULL_TIME
- POSITION OVERVIEW Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: Onsite, Cape Town (US hours) About Us: MCI is a leading Business Process Outsourcing (BPO) company th...
- Just Posted
Inbound Call Center Manager
- MCI Jobs
-
Mahwah, NJ
FULL_TIME
- POSITION OVERVIEW Job Title: Inbound Call Center Manager Job Type: Full-time, Permanent Location: Onsite, Cape Town (US hours) About Us: MCI is a leading Business Process Outsourcing (BPO) company tha...
- Just Posted
Inbound Call Center Supervisor
- MCI Jobs
-
Mahwah, NJ
FULL_TIME
- POSITION OVERVIEW Job Title: Inbound Call Center Supervisor Job Type: Full-time, Permanent Location: Onsite, Cape Town (US hours) About Us: MCI is a leading Business Process Outsourcing (BPO) company ...
- Just Posted
Inbound Call Center Agent
- MCI Jobs
-
Mahwah, NJ
FULL_TIME
- POSITION OVERVIEW Job Title: Inbound Call Center Agent Job Type: Full-time, Permanent Location: Onsite, Cape Town (US hours) About Us: MCI is a leading Business Process Outsourcing (BPO) company that ...
- Just Posted
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0 Contact Center Representative - Inbound jobs found in Paramus, NJ area
Director of Call Center Operations
- MCI Jobs
-
Mahwah, NJ
- POSITION OVERVIEW: Job Title: Director of Call Center Operations Job Type: Full-time, Permanent Location: Onsite, Cape T...
- 4/26/2024 12:00:00 AM
Director of Call Center Operations
- ValorVIP
-
Mahwah, NJ
- POSITION OVERVIEW: Job Title: Director of Call Center Operations Job Type: Full-time, Permanent Location: Onsite, Cape T...
- 4/26/2024 12:00:00 AM
Inbound Call Center Director
- MCI Military Recruitment
-
Mahwah, NJ
- POSITION OVERVIEW: Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: Onsite, Cape Town (U...
- 4/26/2024 12:00:00 AM
Inbound Call Center Director
- MCI Jobs
-
Mahwah, NJ
- POSITION OVERVIEW: Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: Onsite, Cape Town (U...
- 4/26/2024 12:00:00 AM
Contact Center Representative - Bellevue (Clerical Associate Level IV), Call Center
- Nyc Health + Hospitals
-
New York, NY
- About NYC Health + Hospitals: Empower Every New Yorker Without Exception to Live the Healthiest Life Possible NYC Health...
- 4/25/2024 12:00:00 AM
University Contact Center Representative
- Partnership Employment
-
Pleasantville, NY
- Job Description Job Description Immediately hiring a University Contact Center Representative in Pleasantville, NY! This...
- 4/24/2024 12:00:00 AM
Contact Center Representative - Bellevue (Clerical Associate Level IV), Call Center
- NYC Health + Hospitals
-
New York, NY
- About NYC Health + Hospitals: Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible NYC He...
- 4/22/2024 12:00:00 AM
Senior Director of Customer Service
- Momentum Resource Solutions
-
New York, NY
- Job Description Job Description Senior Director of Customer Service Hybrid Schedule The Senior Director of Customer Serv...
- 4/22/2024 12:00:00 AM
About Paramus, New Jersey
Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21]
Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$38,273 to $50,289
Paramus, New Jersey area prices
were up 1.5% from a year ago
were up 1.5% from a year ago