Contact Center Representative - Inbound jobs in Rapid City, SD

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Call Center Representative
  • Sentinel Federal Credit Union
  • Rapid, SD FULL_TIME
  • Job Description

    Job Description

    Call Center Representative Full-time

    Sentinel Federal Credit Union is seeking a candidate to join our Call Center. This full-time Call Center Representative position is responsible for handling member service calls regarding the resolution of member questions and problems, closing accounts, processing stop payments, ordering cards, and answering questions regarding share accounts, share drafts, Visa cards, Debit cards, dispute processing, IRA’s, phone payments, payoff, account statements, loans, payments, automatic transfers, and interest rates.

    This position is also the backup for ACH and wire processing.

    • Experience in a call center environment is preferred
    • Must be service-oriented with strong problem-solving skills
    • Experience with lending is desired

    Sentinel Federal Credit Union provides employees with a professional yet comfortable work environment, competitive compensation, benefits, and paid time off.

    If you enjoy being challenged and working in a team-oriented environment, we look forward to hearing from you!

    Sentinel Federal Credit Union is an equal-opportunity employer.

    hc113536

    3 days ago
  • 3 Days Ago

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First Contact Physiotherapist
  • Triage Staffing
  • Philip, SD FULL_TIME
  • Triage Staffing is seeking a travel Physical Therapist for a travel job in Philip, South Dakota. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date:ASAP~...
  • Just Posted

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First Contact Physiotherapist
  • Vivian Health
  • Philip, SD FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Philip, South Dakota paying up to $2,646/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace ...
  • 1 Day Ago

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First Contact Physiotherapist
  • AB Staffing Solutions
  • Martin, SD FULL_TIME
  • AB Staffing Solutions is seeking a travel Physical Therapist for a travel job in Martin, South Dakota. Discipline: Therapy ~ Shift: 8 hours ~ Employment Type: Travel Pay package is based on 8 hour shi...
  • 3 Days Ago

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Customer contact specialist
  • Nebraska Public Power District
  • Chadron, NE FULL_TIME
  • Position Summary This position has primary responsibility for all NPPD customer inquiries and satisfaction of contacts made through the Centralized Customer Care Center by providing resolution to inqu...
  • 3 Days Ago

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Patient Services Representative
  • Black Hills Orthopedic & Spine Center
  • Rapid, SD FULL_TIME
  • At Black Hills Orthopedic & Spine Center, we know that our employees are our best assets when it comes to providing exceptional orthopedic care to our patients. It's this reason we are dedicated to hi...
  • 16 Days Ago

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0 Contact Center Representative - Inbound jobs found in Rapid City, SD area

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Financial Advisor
  • Prudential Financial
  • Rapid City, SD
  • Prudential Advisors is looking for an experienced financial professional in the Rapid City area that is interested in wo...
  • 3/28/2024 12:00:00 AM

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Certified Nursing Assistant (CNA) - St Martins Village - Part Time Evenings
  • Good Samaritan Society
  • Rapid City, SD
  • Create Your Career With Us! Join our not-for-profit organization that has provided over 100 years of housing and service...
  • 3/28/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • Rapid City, SD
  • Additional Information: #NowHiring Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner manag...
  • 3/28/2024 12:00:00 AM

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Certified Nursing Assistant (CNA) - St Martin Village - Full Time Evenings
  • Good Samaritan Society
  • Rapid City, SD
  • Create Your Career With Us! Join our not-for-profit organization that has provided over 100 years of housing and service...
  • 3/28/2024 12:00:00 AM

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Cashier
  • Mead Lumber
  • Rapid City, SD
  • Knecht Home Center of Rapid City, a Mead Lumber Company, Inc. is a leading provider of products to professional contract...
  • 3/27/2024 12:00:00 AM

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Certified Nursing Assistant (CNA) - St Martin Village - Full Time Days
  • Good Samaritan Society
  • Rapid City, SD
  • Create Your Career With Us! Join our not-for-profit organization that has provided over 100 years of housing and service...
  • 3/25/2024 12:00:00 AM

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Certified Nursing Assistant (CNA) - St Martin Village - Part Time Evenings
  • Good Samaritan Society
  • Rapid City, SD
  • Create Your Career With Us! Join our not-for-profit organization that has provided over 100 years of housing and service...
  • 3/25/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • RAPID CITY, SD
  • Additional Information: #NowHiring Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner manag...
  • 3/21/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$29,172 to $38,329
Rapid City, South Dakota area prices
were up 0.8% from a year ago