Contact Center Representative - Inbound jobs in Shreveport, LA
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Customer Contact Center Rep
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
-
Customer Contact Center Rep
At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!
Responsibilities/Duties
Would you find it fun and challenging to:- Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
- Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
- Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
- When you are not able to help a caller, find the person in the Bank who can;
- Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
- Having growth and advancement opportunities; and
- On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
Required Qualifications- High School diploma or GED
- At least 12 months of experience in customer service or banking
- Great communication skills
- Must put HEART into everything you do!
- H – Honor
- E – Excellence
- A – Adaptability
- R – Respect
- T – Teamwork
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. - 12 Days Ago
PT Customer Contact Center Rep
- Farmers Bank & Trust
-
Texarkana, TX
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 9 Days Ago
Customer Contact Center Rep. PT
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 21 Days Ago
Patient Services Representative II
- David Raines Community Health Center
-
Bossier, LA
FULL_TIME
- David Raines Community Health Centers is looking for passionate, qualified applicants to join our team! The Patient Services Representative II (Dental Dept.)primarily is responsible for patient intake...
- 25 Days Ago
#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
PART_TIME
- HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
- 2 Months Ago
Inbound Sales Manager
- APS Payroll
-
Shreveport, LA
FULL_TIME
- Job Description Summary: Responsible for managing, mentoring and training a team of Inbound Account Executives. Essential Duties and Responsibilities: Lead a team to sales quota attainment. Guide, mai...
- 21 Days Ago
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0 Contact Center Representative - Inbound jobs found in Shreveport, LA area
Client Service Coordinator - Work From Home>
- Guidepoint
-
Shreveport, LA
- [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
- 5/7/2024 12:00:00 AM
Client Service Coordinator - Work From Home>
- Guidepoint
-
Bossier City, LA
- [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
- 5/7/2024 12:00:00 AM
MULTIMEDIA JOURNALIST - KSLA
- Gray Television
-
Shreveport, LA
- About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
- 5/6/2024 12:00:00 AM
Patient Safety Attendant
- Ochsner LSU Health System
-
Shreveport, LA
- This job works collaboratively with a licensed nurse and Patient Care Technicians under the direct supervision of a lice...
- 5/5/2024 12:00:00 AM
Sr Behavior Scientist - Innovation Ochsner - Remote
- Ochsner Health System
-
Shreveport, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 5/5/2024 12:00:00 AM
Career Services Coordinator
- Southern University System
-
Shreveport, LA
- Careers at SUSLA DEADLINE Full-time: Review of applications begins Tuesday, November 07, 2023 and continues until the po...
- 5/4/2024 12:00:00 AM
Pre-Service Representative - full time
- Ochsner LSU Health Shreveport
-
Shreveport, LA
- **Were about creating exceptional experiences for both our patients and our employees. Partnering with the LSU School of...
- 5/4/2024 12:00:00 AM
Truck Service Advisor I
- Travel America / Petro - TA Operating, LLC
-
Greenwood, LA
- Theres never been a better time to join Travel. Centers of America! For more than 50 years, millions of professional tru...
- 5/4/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$30,545 to $40,136
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago