Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The primary responsibility of this position is to focus on selling this innovative program to the existing patients of the physician’s practice. This requires meeting with patients to ensure each patient is provided a full understanding of personalized healthcare through stimulating communication in a persuasive style, tailored to their particular needs.
The position is a temporary position lasting approximately 14 - 16 weeks during the launch or transition period of a new MDVIP-affiliated physician. The Patient Advocate works from the transitioning physician’s office based on the physician’s scheduled hours. In addition, the Patient Advocate is needed to attend certain work-related evening or weekend events as scheduled during the launch. A commitment to fulfill the temporary assignment is expected. Please ask us about the possibility for Remote Full-Time opportunities.
Total compensation listed for this role is inclusive of a company annual target incentive bonus, employer contributions towards benefits (including $1,500 towards an employee’s Health Savings Account annually), and a generous retirement 401(k) company match. Opportunity for additional compensation may come from overtime and special assignment differential pay.
Responsibilities include, but are not limited to:
MDVIP Job Openings: https://careers-mdvip.icims.com/jobs/search?ss=1
Job Type: Temporary
Pay: From $55,120.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Work setting:
Work Location: In person
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