Contact Center Representative - Inbound jobs in Troy, NY
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Center Human Resource Manager
- Bennington Health and Rehabilitation Center -...
-
Bennington, VT
FULL_TIME
-
Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.
Only through the talents and extraordinary dedication our employees bring to their jobs each and every day is Genesis able to fulfill our mission of providing high quality health care and everyday compassion. Join the Genesis team as a Center Human Resource Manager where you will have a direct and daily influence on employees.
Position Highlights
Highly visible position where you will work collaboratively with Center leadership to create a work environment that positions Genesis as the employer of choice and a culture committed to the Genesis Mission, Vision, and Core Values.
Monitor key metrics to gauge success such as employee satisfaction, development, retention, achievement of established excellence goals, and key performance indicators.
Conduct full-cycle talent acquisition for the center and develop talent management plans along with center leadership for employee engagement, retention, recruitment and recognition.
Support center leadership in the fair and consistent administration of Genesis Human Resources policies and procedures, pay practices and collective bargaining agreements, if applicable.
Why Genesis?
We provide career paths for our employees and develop them. We invest in YOU!
We are a strong, financially-stable company with industry longevity. Genesis was founded in 1985.
We are committed to operate with integrity.
We foster a work environment that feels like a family and have a culture of compassion. We Care Deeply!
Benefits- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
- Variable compensation plans
- Inclusive workplace with DEI committee
- Nursing Student Loan Debt Repayment and Tuition Assistance
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to financially assist through unforeseen hardships
MCWF
Qualifications:
Bachelor's Degree in Human Resources and/or SPHR/PHR preferred. 3 years previous work experience in Human Resources with proven track record preferred. Prior experience in healthcare or long-term care setting preferred. Must possess experience using systems and technology to support work activities. Ability to work flexible hours in order to meet with employees who work 24/7 is required. Must be willing to travel as necessary *To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.
Other Info
Position Type: Full Time
Job City: Bennington
Requisition Number: 443556
Not Stated - 1 Month Ago
Center Director
- Rezolut
-
Cohoes, NY
FULL_TIME
- JOB DESCRIPTION Summary/Objective The Center Director will direct all center activities to ensure smooth and efficient operations for patient flow, patient care, and quality assurance. Essential Funct...
- 1 Month Ago
Garden center merchandiser
- Garden State Growers
-
Troy, NY
FULL_TIME
- Do you have a passion for plants and gardening? Do you love working outdoors? The Simply Set team has a great opportunity for you! We are part of a family-owned wholesale grower specializing in a vari...
- 14 Days Ago
Lead Nordic Center Attendant
- Stratton Mountain
-
Stratton Mountain, VT
FULL_TIME
- Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attit...
- 19 Days Ago
Sortation Center Warehouse Associate
- Easyhiring for JS US
-
Wynantskill, NY
FULL_TIME
- We are a recruiting company EasyHiring looking for candidates for the position of Sortation Center Warehouse Associate in Wynantskill for our partnersJob OverviewYou’ll be part of the dedicated Amazon...
- 3 Days Ago
PT Center Store Associate
- Hannaford
-
Wynantskill, NY
FULL_TIME
- Address: USA-NY-Wynantskill-40 Main Ave Store Code: Store 08392 Grocery (7248958) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connect...
- 4 Days Ago
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0 Contact Center Representative - Inbound jobs found in Troy, NY area
Service Advisor
- Subaru of Troy
-
Troy, NY
- Job Description Job Description Service Advisor Wanted at Subaru of Troy, NY! Are you a dynamic and customer-centric ind...
- 4/23/2024 12:00:00 AM
Medical Equipment Inventory Handler
- Baxter Inc.
-
Albany, NY
- **Medical Equipment Inventory Handler** **Req #** 22122190 **Location** Albany, New York, United States **Job Category**...
- 4/23/2024 12:00:00 AM
Summer Member Service Representative (Call Center)
- Broadview FCU
-
Albany, NY
- If you are ready to join a company that truly cares about its employees, our members, and our community then you have co...
- 4/21/2024 12:00:00 AM
Customer Experience Associate II
- Conduent Business Services
-
Albany, NY
- **Customer Experience Associate II** **Location(s):** Albany, NY, US **Categories:** Call Center **Req ID:** 2021-41681 ...
- 4/21/2024 12:00:00 AM
Call Center Representative
- Bath Fitter
-
Albany, NY
- Job Description Job Description This is an exciting Call Center position in a local office. The Call Center Representati...
- 4/21/2024 12:00:00 AM
Parking Services Attendant - PART TIME
- Albany International Airport
-
Albany, NY
- POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
- 4/20/2024 12:00:00 AM
Parking Services Attendant
- Albany International Airport
-
Albany, NY
- POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
- 4/20/2024 12:00:00 AM
Patient Coordinator
- Great Expressions Dental Centers
-
Nassau, NY
- As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. You...
- 4/19/2024 12:00:00 AM
About Troy, New York
Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is".
Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$33,688 to $44,265
Troy, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago