Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.
Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.
The Contact Center Representative applies advanced skills and experience in performing end to end Customer Relationship Management functions. This position provides support for HR Services, HR Applications, and HR Transactions that receive inquiries including self-service resources in a tiered manner from Tier 1 to Tier 2. Able to meet requirements for a Public Trust clearance upon hire.
None Noted.
**Please note that Golden Key Group, LLC (GKG) will not ask for any personal data during the application and interview phases of your job search with our team. In addition, we will not text you out of personal and professional courtesy. Should you get any requests for personal information, consider it a possible spam/phishing attempt.**
Clear All
0 Contact Center Representative (Incl. Selling) jobs found in Alexandria, VA area