Contact Center Representative (Incl. Selling) jobs in Gadsden, AL

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Manager
  • Ashley HomeStore
  • Bessemer, AL FULL_TIME
    • Strategically lead and develop a team of 10 customer care representatives to improve and enhance the customer experience by setting and maintaining clear accountable performance measures.
    • Help define the expected level of customer experience and communicate it to the team
    • Assist in designing a high performing cross-sell function for the call center team
    • Oversee the achievement and maintenance of customer experience KPIs and standards
    • Report defined KPI?s to the executive team
    • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
    • Ensure the necessary resources and tools are available for quality customer service delivery
    • Personally handle the most complex and escalated customer service issues
    • Identify and implement strategies to improve quality of service, sales opportunities, productivity and profitability
    • Evaluate staff?s performance and implement coaching and development plan when needed
  • 1 Month Ago

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Sales Representative
  • Alfa Insurance Sales Representative
  • Hanceville, AL FULL_TIME
  • Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
  • Just Posted

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Sales Representative
  • Alfa Insurance Sales Representative
  • Albertville, AL FULL_TIME
  • Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
  • 2 Days Ago

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Sales representative
  • Alfa Insurance Sales Representative
  • Trussville, AL FULL_TIME
  • Benefits / Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting appr...
  • 13 Days Ago

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Senior Contact Center Advocate | Part-Time
  • Avadian Credit Union
  • Hoover, AL PART_TIME
  • DescriptionSenior Contact Center Advocate - Part-TimeRate: $23 per hour Part-Time BenefitsWork from Home Opportunity After Training PeriodSince Avadian Credit Union's inception in 1934, we have upheld...
  • 27 Days Ago

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Senior Contact Center Advocate | Full-Time
  • Avadian Credit Union
  • Hoover, AL FULL_TIME
  • DescriptionSenior Contact Center Advocate - Full-TimeRate: $23 per hour Comprehensive Benefits PackageWork from Home Opportunity After Training PeriodSince Avadian Credit Union's inception in 1934, we...
  • 28 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Gadsden, AL area

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Patient Service Representative (PSR)
  • Quality of Life Health Services
  • Gadsden, AL
  • Job Description Job Description The Patient Services Representative (PSR) performs intake, electronic patient management...
  • 4/26/2024 12:00:00 AM

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Parts Specialist
  • O'Reilly Auto Parts
  • Jacksonville, AL
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/26/2024 12:00:00 AM

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Phlebotomist
  • LifeSouth Community Blood Centers
  • Anniston, AL
  • Apply Job Type Full-time Description Are you looking to make a difference in your community? LifeSouth Community Blood C...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative - Pell City, Alabama
  • Checkngo
  • Pell City, AL
  • Customer Service Representative - Pell City, Alabama page is loaded **Customer Service Representative - Pell City, Alaba...
  • 4/24/2024 12:00:00 AM

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Licensed Life Insurance Agent
  • PRT Financial
  • Gadsden, AL
  • GET MORE OUT OF YOUR CAREER Choose a career where changing someone else's life for the better is also life-changing for ...
  • 4/24/2024 12:00:00 AM

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Guest Services Team Member - Sand Mountain Park & Amphitheater
  • The Sports Facilities Companies
  • Albertville, AL
  • GUEST SERVICES TEAM MEMBER - Sand Mountain Park & Amphitheater Sports Facilities Management, LLC LOCATION: Albertville, ...
  • 4/23/2024 12:00:00 AM

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Seasonal Customer Service Representative-2366
  • Checkngo
  • Albertville, AL
  • **Job Description:** **Seasonal Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and ...
  • 4/23/2024 12:00:00 AM

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Police Officer
  • Jacksonville State University
  • Jacksonville, AL
  • Department: University Police Department Requested Start Date: March 1, 2024 Salary: $35,720.00 - $46,037.00 Normal Work...
  • 4/22/2024 12:00:00 AM

Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northeast of Birmingham and 90 miles (140 km) southwest of Chattanooga, Tennessee. It is the primary city of the Gadsden Metropolitan Statistical Area, which has a population of 103,931. As of the 2010 census, the population of the city was 36,856, with an estimated population of 35,837 in 2016. Gadsden and Rome, Georgia, are the largest cities in the triangular area now defined by the interstate highways between Atlanta, Birmingham, and Chattanooga. I...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$33,083 to $46,388
Gadsden, Alabama area prices
were up 1.3% from a year ago