Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Contact Center Representative Excellent opportunity with Florida Credit Union!
BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.
We are excited to announce positions available in our Contact Center. In this role, you have the opportunity to assist our members with excellent customer service, advise members with their account and loan needs, and assist their long-term financial planning goals. Be a part of a team that is focused on helping our Florida Credit Union membership. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life they love. If you join us, you'll enjoy a dynamic, collaborative work environment that offers ample training, great benefits and career advancement opportunities.
About the job: Provides lending information to members, interview and take loan applications for credit approval. Process new accounts and other member transactions. Carry out various clerical duties necessary for the smooth functioning of the department. Handle phone, chat and online application inquiries and requests. Conduct these activities in accordance with Credit Union policies, goals and objectives established by the branch manager by performing the following duties.
Preferred requirements:
If this sounds like a great opportunity for you and you possess the preferred qualifications, please apply on the company site:
Clear All
0 Contact Center Representative (Incl. Selling) jobs found in Gainesville, FL area