Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
1st Community Credit Union is a midsized Credit Union based in Western Wisconsin with 3 locations. Our offices are located in Tomah, Sparta, and West Salem.
We service 14 counties in our field of membership. We are currently seek a Call Center Representative I to work in our West Salem Location.
This position will provide information and member service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
You will work on a team with 3 other individuals who like to have fun and we promote a work life balance. If you fit these qualifications, we would love to hear from you.
Last updated : 2024-04-24
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