Contact Center Representative (Incl. Selling) jobs in Little Rock, AR

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center - Customer Support Specialist
  • TCS Tech
  • Little Rock, AR FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually)

    Job Location - Little Rock, AR

    Responsibilities

    • Receives and answers phone calls from a variety of customers who are calling for service regarding their accounts and helps resolve them with accuracy and efficiency.
    • Communicates with customers regarding service requests or problems.
    • Documents, evaluates and resolves customer’s inquiries.
    • Works with other departments to complete customer requests and minimize escalations.
    • Represents our customer with professional pride to internal and external customers.
    • Consistently meets/exceeds set quality and productivity metrics.
    • Functions within a team based environment, and actively participates in achieving team goals.

    Qualifications

    • High School diploma, GED or equivalent.
    • Minimum 1 year of experience with call center or customer service experience/training.
    • Fundamental computer knowledge and maneuverability within window applications.
    • Basic understanding of Microsoft office suite, specifically Word and Excel.
    • General understanding of life and health insurance, annuity, and investment products is a plus.

    Behavioral & Leadership Competencies

    • Ability to maintain the confidentiality of customer and company information.
    • Ability to work independently and seek additional opportunities when able.
    • Good verbal and written communication skills.

    Benefits

    • Medical and Insurance benefits
    • Exciting Incentive Plans
    • 401(k) Plan
    • 10 days Paid Holidays

    About Us

    Tata Consultancy Services (TCS) is one of the world's largest IT services and consulting firms. We partner with more than a third of the Fortune 500 companies across industries in North America, helping them to successfully navigate today's competitive challenges of rapid business and digital transformation.

    Our extensive industry expertise and sharp focus on customer service has resulted in TCS being one of the fastest-growing technology companies in the world, with 446,000 employees operating in 46 countries.

    In America, TCS has been one of the two top local recruiters of IT services talent for the past five years.

    Inbound, Outbound, “Call Center”, “Customer Care”, Help-Desk, Support

  • 1 Day Ago

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Contact Center - Customer Support Specialist
  • TCS Tech
  • North Little Rock, AR FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
  • 1 Day Ago

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Call Center Representative
  • Arkansas Dermatology & Skin Cancer Center
  • North Little Rock, AR FULL_TIME
  • Job type:Full-time.Schedule:8-hour shift.Monday - Friday.Benefits:Health insurance.Paid time off.Dental insurance.Vision insurance.401(k).Life insurance.401(k) matching.Employee discount.Dermatology C...
  • 1 Day Ago

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Call Center Representative (PT)
  • Arkansas Dermatology & Skin Cancer Center
  • North Little Rock, AR PART_TIME
  • Dermatology Clinic seeking a friendly employee to join our team. The Phone Rep is responsible for performing a variety of general administrative support duties associated with the patient intake proce...
  • 3 Days Ago

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Call Center Representative
  • WinChoice USA
  • Mountain, AR FULL_TIME
  • ***INTERVIEW TODAY--START TOMORROW*** WinChoice USA is looking for highly motivated and serious individuals who are ready to take our call center to the NEXT LEVEL. Those that are successful will work...
  • 21 Days Ago

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Call Center Representative
  • MEDEVOLVE INC
  • LITTLE ROCK, AR OTHER
  • Job Details Job Location: 1115 WEST 3RD ST - LITTLE ROCK, AR Position Type: Full Time Salary Range: Undisclosed DescriptionJob Description: POSITION SUMMARY Under the supervision of the Vice President...
  • 24 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Little Rock, AR area

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Little Rock, AR
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative (Inside Sales/Will Call)
  • Performance Food Group
  • Little Rock, AR
  • **Job Attributes** Job ID 50505BR Category Sales Shift 1st Shift Job Type Full Time Location AR Little Rock Operating Co...
  • 3/29/2024 12:00:00 AM

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Part-Time Sales Teammate
  • Buckle
  • Little Rock, AR
  • Summary At Buckle, we target enthusiastic, ambitious individuals, who enjoy fashion and possess strong communication ski...
  • 3/29/2024 12:00:00 AM

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LOCAL OFFICE ADMINISTRATIVE ASSISTANT
  • Arkansas Government Job
  • Little Rock, AR
  • LOCAL OFFICE ADMINISTRATIVE ASSISTANT Date: Mar 13, 2024 Req ID: 38103 Location: Little Rock, AR, US, 72201 Category: AR...
  • 3/29/2024 12:00:00 AM

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Interventional Cardiology Physician
  • Catholic Health Initiatives
  • Little Rock, AR
  • CHI St. Vincent Heart Institute in Little Rock, Arkansas is seeking a BE/BC Interventional Cardiologist to join a well-e...
  • 3/28/2024 12:00:00 AM

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Senior Income Tax Analyst - Remote
  • Avnet
  • Little Rock, AR
  • **Who We Are:** At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions compan...
  • 3/28/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • North Little Rock, AR
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/26/2024 12:00:00 AM

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Call Center Representative - Roadside Assistance - Remote
  • American Automobile Association
  • Little Rock, AR
  • Call Center Representative - Roadside Assistance - Remote As a AAA Roadside Assistance Call Center Representative, you a...
  • 3/25/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$32,485 to $45,550
Little Rock, Arkansas area prices
were up 1.2% from a year ago