Contact Center Representative (Incl. Selling) jobs in Rochester, NY

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • Finger Lakes Dental Care
  • Canandaigua, NY FULL_TIME
  • Finger Lakes Dental Care is looking for a full-time Contact Center Representative to join our team, in our Canandaigua Office.  We are a fast-growing practice and looking for a compassionate, detail oriented and organized candidate to fill this role.

    Our Contact Center team answers patient calls for all of our Finger Lakes Dental locations. They schedule patient appointments, makes confirmation and follow up calls to patients, as well as maintain the doctor’s schedules in each location.  

    Our ideal candidate for this position believes in:

    • Giving our patients their highest level of service every day.
    • Standing behind all the services that we offer
    • Working with everyone on our team for a smooth and productive day.
    • An understanding of how patients feel walking into a dental office and how to make them as comfortable as possible.

    We expect all of our employees to embrace our core values and treat all of our patients as V.I.P.'s.

    Schedule for this position will be as follows: 

                Monday          6:30 a.m. – 4:00 p.m.

                Tuesday         6:30 a.m. – 4:00 p.m.

                Wednesday    6:30 a.m. – 4:00 p.m.

                Thursday        6:30 a.m. – 4:00 p.m.

                Friday              6:30 a.m. – 2:00 p.m.

    Education and Experience:

    · High school diploma or equivalent.

     

    Our Employees Receive:

    • Competitive Pay
    • Medical and Dental Insurance
    • Profit Sharing
    • Employee Assistance Program
    • Paid Time Off
    • Paid Holidays
    • Uniform allotment 
  • 11 Days Ago

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Customer Service Contact Center Representative - Dental
  • Progressive Implantology and Periodontics
  • Pittsford, NY FULL_TIME
  • At Progressive Implantology & Periodontics, our dental specialists offer each patient a customized treatment plan and personal attention in a calming and comforting manner. In addition, our doctors ha...
  • 1 Month Ago

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Contact Center Agent
  • Wilbert's U-Pull It of Williamson
  • Williamson, NY FULL_TIME
  • Contact Center Agent Department: Contact Center Reports To: Operations Manager Status: Non-Exempt Description: The contact center agent is responsible for communicating with customers through all comm...
  • 19 Days Ago

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Contact Center Agent
  • Wilberts Inc.
  • Williamson, NY FULL_TIME
  • Department: Contact Center Reports To: Operations ManagerStatus: Non-ExemptDescription: The contact center agent is responsible for communicating with customers through all communication channels by r...
  • 15 Days Ago

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Lead Contact Representative
  • Veterans Health Administration
  • Canandaigua, NY FULL_TIME
  • The incumbent serves as Lead Representative leading a minimum of three Contact Representatives for the Women Veterans Call Center (WVCC) within the Veterans Administration (VA) Veterans Health Adminis...
  • 5 Days Ago

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Call Center Representative
  • SPECTRUM
  • Rochester, NY FULL_TIME
  • Job Summary At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts.P...
  • Just Posted

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0 Contact Center Representative (Incl. Selling) jobs found in Rochester, NY area

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Member Service Center Representative
  • Advantage Federal Credit Union
  • Rochester, NY
  • Member Service Center Representative About the Organization Advantage Federal Credit Union is a Not-for-Profit financial...
  • 3/28/2024 12:00:00 AM

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Bilingual Customer Service Representative
  • Coast Professional, Inc.
  • Geneseo, NY
  • ** Bilingual Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** BILIN01738 S...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Vireo Health LLC
  • Rochester, NY
  • ** Vireo Health Inc.** ** Customer Service Representative** Rochester, MN 55906 Here at Vireo Health, Inc. (Vireo) our m...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Vireo Health, Inc.
  • Rochester, NY
  • ** Vireo Health Inc.** ** Customer Service Representative** Rochester, MN 55906 Here at Vireo Health, Inc. (Vireo) our m...
  • 3/27/2024 12:00:00 AM

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West Coast Work From Home Customer Service Representative
  • Coast Professional, Inc.
  • Geneseo, NY
  • ** West Coast Work From Home Customer Service Representative** **Job Category****:** Operations **Requisition Number****...
  • 3/27/2024 12:00:00 AM

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Work From Home Customer Service Representative Future Project
  • Coast Professional, Inc.
  • Geneseo, NY
  • ** Work From Home Customer Service Representative Future Project** **Job Category****:** Operations **Requisition Number...
  • 3/27/2024 12:00:00 AM

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West Coast Customer Service Representative
  • Coast Professional, Inc.
  • Geneseo, NY
  • ** West Coast Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** WESTC001874...
  • 3/27/2024 12:00:00 AM

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Call Center Representative
  • SPECTRUM
  • Rochester, NY
  • Job Summary At a Glance Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile c...
  • 3/26/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$34,679 to $48,626
Rochester, New York area prices
were up 1.5% from a year ago