Contact Center Representative (Incl. Selling) jobs in Shreveport, LA
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Customer Contact Center Rep
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
-
Customer Contact Center Rep
At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!
Responsibilities/Duties
Would you find it fun and challenging to:- Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
- Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
- Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
- When you are not able to help a caller, find the person in the Bank who can;
- Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
- Having growth and advancement opportunities; and
- On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
Required Qualifications- High School diploma or GED
- At least 12 months of experience in customer service or banking
- Great communication skills
- Must put HEART into everything you do!
- H – Honor
- E – Excellence
- A – Adaptability
- R – Respect
- T – Teamwork
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. - 1 Day Ago
Customer Contact Center Rep
- Farmers Bank & Trust
-
Texarkana, TX
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 1 Month Ago
Customer Contact Center Rep. PT
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 10 Days Ago
Call center representative
- Stout
-
Texarkana, TX
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
- 1 Day Ago
Call center representative
- MedMetrix
-
Texarkana, TX
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
- 1 Day Ago
Selling Flex Associate
- Belk
-
Shreveport, LA
OTHER,PART_TIME
- A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’...
- Just Posted
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0 Contact Center Representative (Incl. Selling) jobs found in Shreveport, LA area
MULTIMEDIA JOURNALIST - KSLA
- Gray Television
-
Shreveport, LA
- About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
- 4/26/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Shreveport, LA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Bossier City, LA
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
Sr Behavior Scientist - Innovation Ochsner - Remote
- Ochsner Health System
-
Shreveport, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/25/2024 12:00:00 AM
Inside Sales Representative
- American Screening Corporation
-
Shreveport, LA
- Job description About ASC Established in 2004, ASC provides the ultimate rapid diagnostic test solutions worldwide to em...
- 4/25/2024 12:00:00 AM
Radiologic Technologist
- Jobility Talent Solutions (formerly Samiti Technology)
-
Shreveport, LA
- Urgent Radiology Tech opening in Shreveport, LA Quick Offer Facility: Ochsner LSU Health - Academic Medical Center Contr...
- 4/25/2024 12:00:00 AM
Veterinary Technician
- Petco Animal Supplies Inc
-
Shreveport, LA
- Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
- 4/24/2024 12:00:00 AM
Transportation Security Officer
- Department Of Homeland Security
-
Shreveport, LA
- Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
- 4/23/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$32,342 to $45,350
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago