Contact Center Representative (Incl. Selling) jobs in Sumter, SC

The Building Center, Inc.

Title: Outside Sales Representative
Reports to: Sales Manager/General Manager
FLSA Status: Salaried, Exempt
Department: Outside Sales
Division: Holly Hill, SC
 
Summary:

Maintains and grows Charleston Metro customer base across multiple business categories through effective full scope sales management techniques, including prospecting, account qualifying, sales development, quoting, and customer follow-up to ensure sales goals are met or exceeded.
 

Job Duties:

• Formulates accurate and complete project-specific customer information with regular site visits, plan review, and in-depth customer discussion to enable the correct product and product application
• Implements customer-specific pricing, partnering with inside sales support, operations teams, and vendor resources to secure business and obtain profit and sales goals
• Offers full scope services, product upgrades, and extended product lines, optimizing customer account penetration and customer objectives
• Educates customers on new products, services, and industry trends
• Responsible for regular account evaluation, determining revenue and profitability
• Performs other duties, as assigned

Qualifications & Requirements:

• Written and Oral Communication Skills
• Professionalism
• Time Management Skills
• Proficient in Microsoft Office applications
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Education/Experience:

High School Diploma or General Education Degree (GED); two to four years of related experience and/or training; or equivalent combination of education and experience.

Work Environment:
While performing this job’s duties, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, and crawl. The employee must occasionally lift and/or move up to 5 pounds.