Contact Center Representative - Outbound jobs in Charleston, SC
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Contact Center Team Lead
- Roper St. Francis Healthcare
-
Ladson, SC
FULL_TIME
-
Job Summary:The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to answer questions about day-to-day issues and call resolution. The Team Lead will bring all major issues and trends to a Contact Center Supervisor for further resolution and process improvement. Responsible for the initial training of new, and subsequent retraining of tenured staff, as warranted. Must be able to provide excellent customer service and support in receiving, researching, and resolving all patient and/or staff inquiries. Must have a thorough and demonstrated knowledge of all task related to call center operations, problem solving, office protocols, first call resolution and customer service. Must be able to process and deliver reports accurately with minimal supervision within a designated timeframe.
**This position is remote and occasionally reports on-site to the Ladson office location.**
Minimum Qualifications: Education: High school diploma or equivalent in education is required.
Experience: Minimum of three years’ experience in a Healthcare call center setting, or billing agency with knowledge of medical terminology and hospital billing. Work experience involving outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is highly preferred. Knowledge of grammar, spelling and punctuation is mandatory.
Licensure/Certification: Not Applicable
Knowledge/Skills: Basic computer skills, PC and Windows experience required. Also requires use of general office equipment including, but not limited to: telephone, calculator, fax machine, printer, typewriter and copier. Excellent written and verbal communication skills. Good organizational skills to effectively deal with staff and insurance company representatives via telephone. Able to effectively handle multiple priorities and deadlines.
Other: Ability to maintain the confidentiality of sensitive information. Accommodates change required to meet departmental and organizational goals and needs. Performs other duties assigned. - 9 Days Ago
Call Center Representative
- Charleston Gastroenterology Specialist P
-
Summerville, SC
FULL_TIME
- Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and s...
- 21 Days Ago
Call center representative
- MedMetrix
-
Summerville, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
- Just Posted
Call center representative
- Stout
-
Ladson, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
- Just Posted
Call Center Sales Representative
- Aucera
-
Charleston, SC
PART_TIME
- Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a s...
- 30 Days Ago
Practice Representative Marketing Outreach
- Live for Wellness Chiropractic Center
-
Charleston, SC
FULL_TIME,PART_TIME
- Live for Wellness Chiropractic Center is looking for the best to join our TEAM! We have 2 locations in the Charleston area in West Ashley and Johns Island. If you are looking for a position in a compa...
- 19 Days Ago
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0 Contact Center Representative - Outbound jobs found in Charleston, SC area
FT Customer Service Representative - Work From Home>
- ARIVE
-
Summerville, SC
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
Retail Guitar Repair Tech - Base Pay + Commissions
- Guitar Center
-
Charleston, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
Guitar Technician - Base Pay + Commissions
- Hiring Now!
-
Charleston, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
FT Manager Customer Service (H)
- Food Lion
-
North Charleston, SC
- Address: USA-SC-North Charleston-7550 Dorchester Rd Store Code: Store 00336 Front End (7208773) Food Lion has been provi...
- 4/24/2024 12:00:00 AM
Healthcare Customer Service Representative - CHARLESTON
- Credit Solutions LLC
-
Charleston, SC
- Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in r...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- Southstatebank
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
Inbound Telesales and Retention Customer Service Representative - SC residents only
- IONOS Inc.
-
Charleston, SC
- Inbound Telesales & Retention * Charleston, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the ...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- CenterState Bank Corporation
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
About Charleston, South Carolina
Charleston is the oldest and largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley, Cooper, and Wando rivers. Charleston had an estimated population of 134,875 in 2017. The estimated population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorche...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$34,546 to $46,256
Charleston, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago