Contact Center Representative - Outbound jobs in Concord, NH

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Representative - Outbound jobs

O
Contact Center Manager
  • One Credit Union
  • Springfield, VT FULL_TIME
  • The Contact Center Manager is directly responsible for the Contact Center (CC) activity, ensuring that organization, financial, operational, service and growth goals and plans are met. Serve as a leader and role model to the CC staff, effectively creating a high-quality work environment where staff are motivated to perform at their highest levels. Provide leadership and enhance, develop, implement, and/or enforce policies and procedures that improve the overall operation and effectiveness of the CC.
    Essential functions and Basic duties :
    Directs, develops, motivates and coaches contact center personnel; oversees work schedules; administers performance evaluations and recommends appropriate actions including hiring, promotions, and salary adjustments. Identifies performance problems and takes action including terminations.
    The ideal candidate will have :
    • 4-5 years of leadership/coaching experience in a cross-selling environment
    • 2-3 years of financial services experience in a call center
    • 2-3 years of consumer lending experience – mortgage and small business lending experience a plus
    • Great interpersonal and communication (written and oral) skills
    • Strong phone and verbal communication skills along with active listening
    • Proficient in Microsoft office products
    • Ability to navigate internal web based applications
    • Ability to perform simple math such as interest calculations, percentages, multiplication and division
    • Strong TEAM player

    The Full-Time Contact Center Manager reports to the SVP of Retail Branch Operations.

    Requirements:
    • Education Requirements: College graduate or equivalent work experience.
    • Wages commensurate with experience and skillsets.
    • Benefits offered: Health Care, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO)
  • 20 Days Ago
Apply this Job
B
Club Contact Center Associate
  • Boys & Girls Clubs of Central NH
  • Concord, NH PART_TIME
  • Summary Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to join our team at the Boys & Girls Club? If you're looking to find fulfilling, meaningf...
  • 4 Days Ago
Apply this Job
B
Club Contact Center Associate
  • Boys & Girls Clubs of Central and Northern NH
  • Concord, NH PART_TIME
  • Summary Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to join our team at the Boys & Girls Club? If you're looking to find fulfilling, meaningf...
  • 5 Days Ago
Apply this Job
H
Call Center Representative
  • HEALTHTRUST, INC
  • Concord, NH FULL_TIME
  • This is responsible customer service work consisting primarily of responding to and resolving employee benefit, coverage, eligibility and claims inquiries related to medical, prescription, dental, lif...
  • 1 Day Ago
Apply this Job
J
Call Center Representative
  • JobRapido
  • concord, NH FULL_TIME
  • Job Description:Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to ...
  • 8 Days Ago
Apply this Job
F
Call Center Representative
  • Fidelity Investments
  • Concord, NH FULL_TIME
  • Job Description:Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you sup...
  • 1 Month Ago
Apply this Job
View All Contact Center Representative - Outbound Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
Filter Jobs By Location
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Contact Center Representative - Outbound jobs found in Concord, NH area

F
Financial Customer Associate - Bi-Lingual - Merrimack
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Job Description: Are you ready to Launch into a career at Fidelity?\u00A0 If so, please consider joining our customer se...
  • 4/25/2024 12:00:00 AM
Apply this job
F
Financial Customer Associate - Merrimack
  • Fidelity Investments
  • Merrimack, NH
  • Job Description: Are you ready to Launch into a career at Fidelity?If so, please consider joining our customer service t...
  • 4/25/2024 12:00:00 AM
Apply this job
P
Customer Service Assistant I Part time
  • Partners Bank
  • Portsmouth, NH
  • **Customer Service Assistant I** **Department:** Branch Administration **Reports to:** Branch Manager/Assistant Branch M...
  • 4/24/2024 12:00:00 AM
Apply this job
F
Customer Relationship Advocate Career Development Experience- Merrimack, NH
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/23/2024 12:00:00 AM
Apply this job
C
Customer Service Rep/Lead Generation
  • CCA Global Partners
  • Manchester, NH
  • Job Description Job Description Building a better world! That’s what we do here at CCA Global Partners. We bring family-...
  • 4/23/2024 12:00:00 AM
Apply this job
F
Customer Service Representative- Merrimack, NH
  • Fidelity TalentSource LLC
  • Merrimack, NH
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 4/23/2024 12:00:00 AM
Apply this job
C
Service Advisor
  • Chappell Tractor Sales, Inc.
  • Portsmouth, NH
  • Job Description Job Description Attention Service Professionals! Are you tired of the same old dealership? Bring your ta...
  • 4/23/2024 12:00:00 AM
Apply this job
C
Patient Service Representative/Certified Medical Assistant - 20 hours per week
  • Catholic Medical Center
  • Manchester, NH
  • Job Description Patient Service Representative/Certified Medical Assistant - 20 hours per week - ( 2200298 ) **Descripti...
  • 4/22/2024 12:00:00 AM
Apply this job
View All Contact Center Representative - Outbound Jobs

About Concord, New Hampshire

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$37,527 to $50,249
Concord, New Hampshire area prices
were up 1.4% from a year ago
View detail