Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more.
Purpose:
In this role you will be answering an average of 45-55 inbound calls per day, ranging from simple requests to market sensitive complex inquiries from clients and financial professionals. You will receive extensive customer service training, product, & system training to remain current with operational policies, new products, and procedures.
This position is eligible for quarterly and annual incentives!
Summary:
Qualifications and Experience:
Drive. Confidence. Focus. Dedication. Learn more about working at Athene.
Athene is a Military Friendly Employer...see how Athene supports our Veterans!
Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
Job Type: Full-time
Pay: From $41,000.00 per year
Benefits:
Physical setting:
Schedule:
Supplemental pay types:
Experience:
Work Location: In person
Clear All
0 Contact Center Representative - Outbound jobs found in Des Moines, IA area