Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Jeanne D’Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional member service, and to help our members make smart financial choices.
Come join us as an Outbound Contact Specialist, where under the Assistant Treasurer Outbound Contact Manager, you will engage with new and existing members via telephone to build member relationships through education about Credit Union products and services by identifying financial needs and new banking opportunities.
Essential Functions & Responsibilities:
One year of related experience is required. High school diploma or equivalent required or an equivalent combination of education and experience.
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0 Contact Center Representative - Outbound jobs found in Lowell, MA area