Contact Center Representative - Outbound jobs in Nassau, NY

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Outbound Sales Representative
  • Advance Auto Parts
  • Albany, NY FULL_TIME
  • Job Description

    Job Description Summary

    The Commercial Sales Representative is responsible for identifying and developing new commercial accounts and maximizing sales to existing accounts. New customer account development is an integral part of the job activity and overall position responsibility. The position requires the individual demonstrate the ability to grow sales via the telephone while consistently improving the quality and performance of assigned customers. Multi-tasking and familiarity with computer catalogs and order processing a must.

    Job Description

    If you are looking for a long-term career with North America’s leading importer and distributor of OEM replacement parts for import and domestic cars and light trucks, then WORLDPAC is for you.

    We have immediate sales openings for enthusiastic and well qualified parts professionals interested in a high energy, commercial work environment with considerable upside opportunity for growth and advancement.

    The Commercial Sales Representative is responsible for identifying and developing new commercial accounts and maximizing sales to existing accounts. New customer account development is an integral part of the job activity and overall position responsibility. The position requires the individual demonstrate the ability to grow sales via the telephone while consistently improving the quality and performance of assigned customers. Multi-tasking and familiarity with computer catalogs and order processing a must. 

    WORLDPAC team members enjoy –

    • Working with North America’s top tier automotive service centers
    • An innovative and customer centric corporate culture
    • A product mix that includes the largest selection of European, Asian and Domestic OEM brands in the aftermarket 
    • A rapidly growing company with plenty of opportunity for growth and advancement
    • Benefits that include:  401K, discount stock purchase, medical and life insurance, tuition assistance, medical and dependent care flex spending, parts discounts and more
    • Utilizing the latest and most advanced technology in the industry, including our award winning electronic catalog, the speedDial B2B online ordering program, SalesForce CRM, dynamic call routing, customer performance data mining tools and more
    • 100% commercial - no retail sales
    • Competitive compensation program 
    • We prepare our sales team for maximum success with excellent skills, technology and product training
    • Voted a “Top Workplace” five years in a row by the San Francisco Bay Area News Group 2010-2014

    If you motivated, ambitious, goal oriented and looking for a way to advance your career in the automotive parts industry, then WORLDPAC is the opportunity you are looking for.

    Position Requirements

    • Qualified candidates must possess strong verbal and written communication skills, the ability to work in a fast paced, collaborative team environment and a drive to succeed.
    • Candidates should have a current working knowledge of the automotive industry in general and specific aftermarket competitors (NAPA, O’Reilly Auto Zone, IMC, SSF, etc.).
    • Requires a working knowledge of automotive systems, replacement parts sales and the needs of independent automotive repair professionals.  Import knowledge a plus.
    • Field sales experience in the automotive parts industry is a plus
    • Customer Service experience
    • Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software and on-line resources (internet and intranet and telephone systems)
    • Adapt positively to a changing environment
    • Ability to close a sale and overcome common objections
    • Ability to apply superior analytical selling skills to identify sales and growth opportunities
    • Able to work independently and with minimal supervision
    • Excellent analytical and problem solving skills 
    • Basic proficiency in MS Office (Excel and Word, PowerPoint a plus), with strong and accurate data entry skills
    • Willingness to work cooperatively across all departments to provide WORLDPAC customers with the best possible experience
    • Bilingual and ASE parts certification is a plus

    Compensation Range

    63,300.00 USD PER YEAR - 71,225.00 USD PER YEAR

    Benefits Information

    https://jobs.advanceautoparts.com/us/en/benefits

    California Residents click below for Privacy Notice:

    http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf

  • Just Posted

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Outbound Sales Representative (Onsite)
  • L300 PC Service Inc.
  • 99 St, NY FULL_TIME
  • Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. When you hire great people, great things can ...
  • 1 Month Ago

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CSR-Call Center Representative
  • Capital District Transportation Authority
  • Albany, NY FULL_TIME
  • CDTA is now accepting applications for a CSR-Call Center Representative. The CSR reports to the Call Center Manager and is responsible for answering all incoming phone calls that come through to the C...
  • 19 Days Ago

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Call Center Representative
  • Albany Gastroenterology Consultants
  • Albany, NY FULL_TIME
  • Seeking experienced, energetic, upbeat, collaborative person to join our patient services team at Albany Gastroenterology Consultants - a leading provider of gastroenterology medical services in the a...
  • 8 Days Ago

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Call Center Representative
  • Innovation At Work Inc
  • Albany, NY FULL_TIME
  • DescriptionPOSITION OVERVIEW• The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.• The Candidate shall respond t...
  • 1 Month Ago

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Call Center Representative 1
  • Higher Education Services Corporation
  • Albany, NY FULL_TIME
  • MINIMUM QUALIFICATIONS: For Temporary/Hourly Appointment: Sixty college semester credit hours and one year of work experience in customer service;** OR A high school diploma or GED AND two years of wo...
  • 1 Month Ago

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0 Contact Center Representative - Outbound jobs found in Nassau, NY area

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 3/28/2024 12:00:00 AM

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Women's Contemporary, Client Advisor - Roosevelt Field
  • Neiman Marcus
  • Nassau, NY
  • NEIMAN MARCUS GROUP Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior se...
  • 3/28/2024 12:00:00 AM

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Member Service Representative (Contact Center)
  • Broadview FCU
  • Albany, NY
  • If you are ready to join a company that truly cares about its employees, our members, and our community then you have co...
  • 3/28/2024 12:00:00 AM

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Service Advisor
  • Subaru of Troy
  • Troy, NY
  • Job Description Job Description Service Advisor Wanted at Subaru of Troy, NY! Are you a dynamic and customer-centric ind...
  • 3/28/2024 12:00:00 AM

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Medical Equipment Inventory Handler
  • Hill-Rom Holdings, Inc.
  • Albany, NY
  • Baxter and Hillrom are now united as one company. Together, we embark on a new phase in our transformational journey to ...
  • 3/28/2024 12:00:00 AM

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Parking Services Attendant - PART TIME
  • Albany International Airport
  • Albany, NY
  • POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
  • 3/26/2024 12:00:00 AM

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Parking Services Attendant
  • Albany International Airport
  • Albany, NY
  • POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
  • 3/26/2024 12:00:00 AM

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Customer Service Lead
  • Wolters Kluwer
  • Albany, NY
  • Customer Service Lead page is loaded **Customer Service Lead** **Customer Service Lead** locationsUSA - Colonie, NY time...
  • 3/25/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$39,869 to $53,384
Nassau, New York area prices
were up 1.5% from a year ago