Contact Center Representative - Outbound jobs in Shreveport, LA
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Customer Contact Center Rep
- Farmers Bank & Trust
-
Texarkana, TX
FULL_TIME
-
Customer Contact Center Rep
At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of “call centers” leave customers wishing they didn’t have to call. We strive to be different!
Responsibilities/Duties
Would you find it fun and challenging to:- Be the first point of contact for our customers who call in, sometimes with only questions, but many times with account problems;
- Help customers find the answers they need while protecting them from giving out information to other people who would misuse it;
- Pay attention to the details that the customers give you, and ask questions if you need to verify further, to make sure each caller is who they say they are and that their request is legitimate;
- When you are not able to help a caller, find the person in the Bank who can;
- Build relationships with your phone customers so you can help them figure out which products and services will help them the most;
- Having growth and advancement opportunities; and
- On those days when you have callers who may be a bit testy, creatively figuring out ways to make their day!
Required Qualifications- High School diploma or GED
- At least 12 months of experience in customer service or banking
- Great communication skills
- Must put HEART into everything you do!
- H – Honor
- E – Excellence
- A – Adaptability
- R – Respect
- T – Teamwork
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodation@MyFarmers.bank and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. - 1 Month Ago
Customer Contact Center Rep
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 22 Days Ago
Customer Contact Center Rep. PT
- Farmers Bank & Trust
-
Magnolia, AR
FULL_TIME
- Customer Contact Center Rep At Farmers Bank & Trust, we take pride in providing our customers with the very best in service, whether those customers are in our bank lobby or on the telephone. Lots of ...
- 2 Days Ago
First Contact Physiotherapist
- Fiber Staffing Allied
-
Springhill, LA
FULL_TIME
- Fiber Staffing Allied is seeking a travel Outpatient Physical Therapist for a travel job in Springhill, Louisiana. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ...
- 20 Days Ago
Patient Services Representative II
- David Raines Community Health Center
-
Bossier, LA
FULL_TIME
- David Raines Community Health Centers is looking for passionate, qualified applicants to join our team! The Patient Services Representative II (Dental Dept.)primarily is responsible for patient intake...
- 6 Days Ago
#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
PART_TIME
- HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
- 21 Days Ago
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0 Contact Center Representative - Outbound jobs found in Shreveport, LA area
Medical Device Sales Representative
- Accordance Search Group
-
Shreveport, LA
- Medical Device Sales Representative Territory: Shreveport, LA to Tyler, TX Location: Shreveport, LA Job Description TOP-...
- 4/18/2024 12:00:00 AM
Transportation Security Officer
- Department Of Homeland Security
-
Shreveport, LA
- Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
- 4/18/2024 12:00:00 AM
HR Generalist Shreveport LA
- Advanced Call Center Technologies Llc.
-
Shreveport, LA
- Monday, April 15, 2024 Position Summary Under the general direction of the Director of HR, provides general office suppo...
- 4/18/2024 12:00:00 AM
Spring Into a New Sales Career! NO cold calling; NO office; CONTROL your schedule; FREE fresh leads;
- TAG
-
Shreveport, LA
- Job Description Job Description The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consul...
- 4/18/2024 12:00:00 AM
BioPharmaceutical Account Manager - Shreveport, LA
- Lundbeck
-
Shreveport, LA
- Territory: Shreveport, LA - Neurology Target area for territory is Shreveport - will consider candidates who live within...
- 4/17/2024 12:00:00 AM
Radiologic Technologist
- Jobility Talent Solutions (formerly Samiti Technology)
-
Shreveport, LA
- ***Urgent Radiology Tech opening in Shreveport, LA*** Quick Offer Facility: Ochsner LSU Health - Academic Medical Center...
- 4/16/2024 12:00:00 AM
Sr Behavior Scientist - Innovation Ochsner - Remote
- Ochsner Health System
-
Shreveport, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/15/2024 12:00:00 AM
METEOROLOGIST (MORNING) - KSLA
- Gray Television
-
Shreveport, LA
- About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
- 4/14/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$33,346 to $44,650
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago