Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Contact Center Representative is responsible for assisting our current and potential members in a variety of ways. You will become knowledgeable about all the products and services we offer to help better serve and educate our members.
Major Duties and Responsibilities
Skills and Requirements
Additional Information
Staley Credit Union offers a competitive salary and benefits package to include PTO days, medical, dental, life insurance and 401K.
Staley Credit Union offers a competitive salary with opportunity for growth within the organization. Staley Credit Union is an Equal Employment Opportunity Employer.
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