Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
CornerStone Staffing has partnered with a customer that is a Major Hospital in the Temple area hiring Contact Center Specialists.
If you have 1 year of call center experience along with stable work history then we want to talk to you!!
CornerStone Staffing is currently recruiting for the following Contract to Hire position :
Job Title : Contact Center Specialist
Location : Temple, TX (on-site, potential to be WFH once hired)
Pay : $17 / hr
Schedule : Monday - Friday, 8 : 00am - 5 : 00pm (potential to WFH in the future)
J ob Description :
Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems .
Requirements :
Must have 1 year call center experience
Must have a stable work history - no job hoppers
Healthcare experience is preferred
Excellent and written communication skills resulting in positive communication
Extreme attention to detail and the ability to prioritize activities
Experience with using healthcare web-based applications - ability to work in a paperless environment
Ability to work collaboratively with others
High school diploma or GED required
Application Process Includes :
Skills Testing
Drug testing
Background check
Last updated : 2024-04-24
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0 Contact Center Representative - Outbound jobs found in Temple, TX area